Senior Implementation Engineer

Mosaic.tech; United States; On-site; USD 145,000 - 182,000; Full time

Job summary

Mosaic.tech is seeking a DevSecOps/CI-CD Architect to design and implement Harness-based solutions for enterprise customers. You will work with internal and external stakeholders to align technical goals with business outcomes, develop automations, and craft reference patterns to scale deployments.

You will interact with pre-sales and post-sales teams to ensure customer success while traveling up to 25%. This remote role requires a strong foundation in DevOps tooling and excellent communication

Qualifications

• BA/BS in CS or related field with 3+ years of experience.
• 6+ years DevOps experience with listed tools.
• External customer-facing experience is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Architect and implement optimized Harness deployments for CI/CD/DevSecOps.
• Engage with customer technical teams and leadership to map goals to technical outcomes.
• Create automation, best practices, and reference patterns from engagements.
• Collaborate with pre- and post-sales to ensure customer success.
• Document onboarding and enablement processes for internal use.

Skills

DevOps experience

Communication skills

Team collaboration

Continuous learning

Education

Bachelor's degree in CS or Computer Engineering

Tools

Kubernetes

Jenkins

GitHub

GitLab

Jira

OpenShift

AWS

GCP

Azure

Terraform

Python

Linux

Prometheus

Job description

Position Summary

In this role, you will be working with internal and external stakeholders to architect, design and implement DevSecOps, FinOps and Engineering Excellence solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high‑growth company on a once‑in‑a‑lifetime journey to revolutionize engineering deployment tools & continuous delivery.

About the role

• Engage with our customer's technical teams to analyze and understand current DevSecOps/CI/CD/Policy & Template Governance tools and processes
• Architect and implement an optimized Harness setup for integration, scale, and repeatability
• Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements
• Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns
• Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement
• Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base
• Consult on DevSecOps/CI/CD best practices, processes, solutions, etc.
• Interact with customers on a professional, meaningful and technically deep level
• Work closely with Pre‑sales and Post‑sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution.

About you

• BA/BS degree in CS or Computer Engineering‑related field with 3+ years of relevant experience
• 6+ Experience with DevOps and including some multiple of the following solutions preferred: Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc.
• Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer‑facing experience a plus).
• You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail‑oriented and analytical, with excellent written and verbal communication skills.
• Results‑driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes
• Willingness to travel up to 25%

Work Location

• Remote within the US, near a major airport as travel is roughly 25% throughout the calendar year.

Pay

Salary range: $145,000 — $182,000 USD.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.