Senior Identity & Active Directory SME – Enterprise IAM Expert

Leidos; Alexandria (VA); In loco; USD 116.000 - 210.000; Tempo pieno

Descrizione del lavoro

Leidos is seeking an Identity Management/Active Directory SME to support a large enterprise IT contract for the DoD. The role focuses on maintaining identity management systems such as AD, Azure AD, and ARS, with duties across multiple sites and time zones.

Candidates should have extensive PowerShell automation experience and strong customer-facing skills to troubleshoot incidents and implement solutions within a 24/7 operations context. DoD clearance and certifications are required.

Competenze

• Experience with PowerShell scripting and automation.
• Experience with ARS PowerShell extensions and ARS automation.
• Experience in Tier 2/3 system administration.
• Experience interacting with customers during troubleshooting.
• Experience with enterprise identity management problems and resolutions.
• Experience with IT service management ticketing systems such as ServiceNow.
• Experience with Active Directory and Azure AD identity systems.
• Strong communication and teamwork abilities.
• Proven mentoring ability and cross-site collaboration.

Mansioni

• Remotely log into endpoints to perform configuration, troubleshooting and remediation.
• Support implementing, troubleshooting and maintaining identity management systems.
• Diagnose enterprise-wide issues and propose solutions.
• Coordinate data collection, analysis, and incident requirements with stakeholders.
• Build and deploy Domain Controllers and identity servers remotely.
• Provide follow-up reports for root cause analysis and process improvement.
• Mentor junior team members.
• Update 24/7/365 IT Operations Center documentation.
• Support operations across multiple locations and network classifications.
• Collaborate with Operations, Engineering, and vendor support on complex issues.
• Work independently and as part of distributed teams.

Conoscenze

PowerShell scripting

ARS PowerShell extensions

Tier 2/3 administration

Customer interaction

Troubleshooting authentication issues

Incident analysis/log reviews

Patch management practices

Mentoring juniors

IT operations documentation

Multi-site / multi-network support

ServiceNow

Active Directory/Azure AD

Identity management technologies

OAuth/SAML

Formazione

Bachelor's degree with 12 years of relevant experience

Strumenti

ServiceNow

Descrizione del lavoro

Leidos is seeking an Identity Management/Active Directory SME to support a large enterprise IT contract for the DoD. The role focuses on maintaining identity management systems such as AD, Azure AD, and ARS, with duties across multiple sites and time zones.

Candidates should have extensive PowerShell automation experience and strong customer-facing skills to troubleshoot incidents and implement solutions within a 24/7 operations context. DoD clearance and certifications are required.