Senior Identity & Access Management (IAM) Engineer

Allstate; United States; On-site; USD 98,000 - 168,000; Full time

Job summary

Allstate is seeking a Senior Identity & Access Management Engineer to lead design, configuration, and support of enterprise IAM systems securing critical applications. This role collaborates with security, infrastructure, and vendor teams to implement SSO, federation, and robust access controls.

You will mentor teammates, develop technical designs and documentation, and ensure successful delivery of IAM features across the organization.

Qualifications

• Experience implementing, configuring, administering, or supporting IAM solutions (5+ years).
• Hands-on with enterprise IAM platforms (IVIA, ISAM, Okta, ForgeRock, PingOne, etc.).
• Experience configuring vendor software for access management and SSO/federation.
• Experience gathering requirements and translating to designs.
• Experience supporting testing, issue resolution, and production troubleshooting.
• Ability to lead discussions and document decisions.
• Experience with vendor support processes and product docs.

Responsibilities

• Support design, configuration, enhancement, and support of enterprise IAM solutions with focus on vended platforms.
• Develop designs addressing complex access needs and security objectives.
• Configure IAM platforms for authentication, authorization, SSO, and federation.
• Collaborate with stakeholders and vendor teams to deliver secure access management.
• Create functional designs addressing complex processes and integration needs.
• Plan, execute, and review module, integration, and system testing for features.
• Manage blockers, defects, and risks for features and stories.
• Review vendor release features and assess impact on platform capability.
• Mentor teammates and share knowledge across teams.
• Develop and maintain technical and process documentation.

Skills

IAM experience

Vendor IAM platforms

SSO & Federation

Automation scripts

IAM standards (SAML/OIDC)

Requirements gathering

Testing & troubleshooting

Technical leadership

Vendor support processes

Multi-priority management

Mentoring

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

We are seeking a Senior Identity & Access Management (IAM) Engineer to support and enhance enterprise access management platforms that secure critical applications and digital services across the organization. This role will serve as a lead responsible for designing, configuring, implementing, and supporting commercial IAM solutions while partnering with business and technology teams to deliver secure, scalable access management capabilities. The Allstate job title for this is Vended Application Lead Consultant.

Key Responsibilities

• Support and guide the design, configuration, enhancement, and support of enterprise Identity and Access Management solutions, with a focus on vended access management platforms.
• Develop technical and functional designs that address complex business requirements, application access needs, and security objectives.
• Configure, develop within, and maintain IAM platforms that support authentication, authorization, single sign-on (SSO), federation, and access control capabilities.
• Partner with business stakeholders, security teams, infrastructure teams, application owners, and vendor support teams to deliver secure access management solutions.
• Contribute to product planning by creating, refining, and guiding user stories for complex features, including coaching team members who may be learning the platform or process.
• Facilitate feature review sessions for complex business issues and requirements, document key decisions, and ensure alignment across business and technical teams.
• Create functional designs using moderate technical skills to address complex business processes, product features, and application integration needs.
• Support the planning, execution, and review of module, integration, and system testing for assigned features and product stories.
• Manage issues, blockers, defects, and implementation risks through resolution for assigned features and product stories.
• Review and validate new vendor release features, assess impact, and identify opportunities to improve platform capability and reliability.
• Use vendor defect resolution processes, support tools, product documentation, and developer groups to troubleshoot issues and influence future product direction.
• Evaluate proposed vendor software products and enhancements in alignment with strategic corporate direction, platform standards, and vendor roadmaps.
• Provide knowledge and support for resolving technology issues across multiple business areas and application processes.
• Serve as a subject matter expert for access management processes, vended IAM platforms, and related application integrations.
• Provide training, mentoring, and knowledge sharing to strengthen team capability and bench strength.
• Develop and maintain technical documentation, process documentation, support procedures, and implementation guidance.

Essential Qualifications

• 5 years or more of experience implementing, configuring, administering, or supporting enterprise Identity and Access Management (IAM) solutions. (Or Equivalent)
• Hands-on experience with one or more enterprise web access management or IAM platforms, such as IBM Verify Identity Access (IVIA), IBM Verify Access, IBM Security Access Manager (ISAM), IBM Verify Access Appliance or related earlier versions, Okta, ForgeRock, PingOne Advanced Identity Cloud (PAIC), Ping Access, PingFederate, PingAM, or similar vended access management tools. (Or Equivalent)
• Experience configuring or developing within vendor software to support access management, application authentication, authorization, and secure application access.
• Experience implementing and supporting single sign-on (SSO), federation, and access management solutions for enterprise applications.
• Experience writing automation scripts to complete the integration mapping automation using scripting languages, such as JavaScript, Python, Groovy, YAML or PowerShell. (Or Equivalent)
• Knowledge of common identity and access standards and protocols, including SAML, OAuth, OpenID Connect (OIDC), and federation concepts.
• Experience gathering complex business requirements and translating them into functional and technical designs.
• Experience supporting module testing, integration testing, issue resolution, and production troubleshooting for enterprise applications or platforms.
• Ability to lead technical discussions, organize requirements or feature review sessions, and document resulting decisions.
• Experience working with vendor support processes, product documentation, defect resolution procedures, or developer support groups.
• Ability to manage multiple priorities, identify blockers, drive issue resolution, and support delivery of assigned product features.
• Strong analytical, troubleshooting, problem-solving, communication, and stakeholder partnership skills.
• Ability to mentor, coach, or train team members and share knowledge across technical and business teams.
• Equivalent combinations of technical training, certifications, and relevant work experience will be considered.

Desirable Qualifications

• Experience supporting large enterprise IAM or access management environments.
• Experience with cloud-based identity platforms, SaaS application integrations, or hybrid identity environments.
• Knowledge of directory services such as Active Directory, LDAP, or related identity stores.
• Experience with API security, access gateways, reverse proxies, policy configuration, or application onboarding for access management platforms.
• Familiarity with Identity Governance Administration (IGA), Privileged Access Management (PAM), adaptive authentication, multi-factor authentication (MFA), or related security technologies.
• Experience working in Agile, Scrum, Product Engineering, or similar delivery environments.
• Experience evaluating vendor roadmaps, testing new release features, and recommending platform enhancements.
• Relevant identity, security, cloud, or vendor certifications.
• Experience in creating technical documentation, operational procedures, training materials, or platform standards.

Supervisory Responsibilities

• This role does not have direct supervisory responsibilities.

Experience

• 5 or more years of experience (Preferred)

Why Join Us

• Support strategic identity and access management initiatives that protect critical enterprise applications.
• Work with established and emerging IAM technologies across authentication, authorization, federation, and access control.
• Partner with security, infrastructure, application, business, and vendor teams across the organization.
• Influence technical direction, platform strategy, vendor engagement, and future IAM capabilities.
• Mentor team members and help strengthen access management best practices across the enterprise.

Skills

Identity Access Management (IAM), IT Automation, Management Tools, Security Management, Single Sign-On (SSO), Technical Designs, Technical Documents, Troubleshooting

Compensation

Compensation offered for this role is 98,100.00 - 167,850.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Visa Policy

Allstate generally does not sponsor individuals for employment-based visas for this position.

Policy & Legal

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Benefits & Work-from-Home

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
• To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual.
• Please also have a Valid Photo Identification available at the start of your interview.
• If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.
• Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.

Company Vision

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.