Senior IBM i Applications Engineer

OpenText; Lexington (KY); On-site; USD 94,000 - 141,000; Full time

Job summary

OpenText is seeking a highly skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. You will support, maintain, and optimize business-critical IBM i applications, ensuring availability, performance, and data integrity while contributing to modernization and automation initiatives.

You will work with development, infrastructure, vendors, and business partners to resolve issues, implement enhancements, and drive continuous improvement of our

Qualifications

• Minimum 5 years of experience supporting enterprise applications within IBM i/AS/400 environments.
• Hands-on experience with IBM i Operating System, AS/400 Architecture, DB2/400 Databases, CL.
• Experience diagnosing and resolving production issues in enterprise environments.
• Knowledge of change management, security, audit and data governance requirements.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline, or equivalent practical experience.

Responsibilities

• Provide Level 2 and Level 3 support for mission-critical IBM i applications.
• Monitor and manage production incidents, service requests, and problem tickets.
• Diagnose, troubleshoot, and resolve application and system issues.
• Participate in on-call rotations and production events.
• Coordinate testing and release activities with multiple teams.
• Ensure adherence to ITIL processes during incident and change management.

Skills

Analytical skills

Problem-solving

Communication

Client-focused

Independent work

Multi-team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

IBM i Operating System

AS/400 Architecture

DB2/400 Databases

CL (Control Language)

XML

EDI

AS2

FTP

PGP

ITIL processes

Job description

OpenText is seeking a highly skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. You will support, maintain, and optimize business-critical IBM i applications, ensuring availability, performance, and data integrity while contributing to modernization and automation initiatives.

You will work with development, infrastructure, vendors, and business partners to resolve issues, implement enhancements, and drive continuous improvement of our