Senior IAM Business Analyst

Jack Henry & Associates, Inc.; Allen (TX); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading technology provider in financial services seeks a Senior IAM Business Analyst to contribute to software development by ensuring documentation, QA, and requirements analysis. Candidates must have extensive experience in IT and IAM, and reside within 70 miles of Allen, TX or Springfield, MO. This role offers a chance to impact community financial institutions positively.

Qualifications

• Minimum of 10 years of experience in Information Technology.
• Minimum of 7 years of experience in Identity and Access Management.
• Minimum of 5 years of experience with SailPoint.
• Experience in software quality assurance.
• Experience in analyzing requirements for product development.

Responsibilities

• Interact with customers to gather system requirements.
• Define the system and functional requirements of the product.
• Prepare business requirements and functional specifications.
• Perform application, system, and regression tests.
• Create business requirements and system documentation.

Skills

Experience in Information Technology

Identity and Access Management

Experience with SailPoint

Software quality assurance

Analyzing requirements for product development

Tools

Jira

Confluence

Job description

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences.

Acting independently, the Senior IAM Business Analyst contributes to the software development process by ensuring complete and accurate documentation, quality assurance and analysis of requirements. Serves as a liaison between customers and development departments during the product development and testing phase.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX or Springfield, MO.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

• Interacts with customers to gather system requirements.
• Defines the system and functional requirements of the product.
• Prepares business requirements and functional specifications.
• Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.
• Performs and has ownership of application, system and regression tests.
• Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.
• Works with quality assurance and programming teams to ensure changes are migrated into production correctly.
• Interacts with technical teams to convey business requirements.
• Works with industry research groups to prepare for product trends.
• May perform other duties as assigned.

What you'll need to have:

• Minimum of 10 years of experience in Information Technology.
• Minimum of 7 years of experience in Identity and Access Management.
• Minimum of 5 years of experience with SailPoint.
• Experience in software quality assurance.
• Experience in analyzing requirements for product development.

What would be nice for you to have:

• Knowledge of test frameworks and methodologies.
• Knowledge of Atlassian products, like Jira and Confluence.
• Superior knowledge of the financial industry.
• Superior communication and customer interaction skills.
• Superior project management skills.
• Good grammar and writing skills.
• Able to define system and functional requirements.
• Able to meet aggressive deadlines.
• Able to interact with and communicate well with other technical associates.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: Do the right thing, do whatever it takes, and have fun. It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.