Senior HVAC Service Technician

MPSW; Phoenix (AZ); On-site; USD 65,000 - 110,000; Full time

Job summary

MPSW in Phoenix, AZ is seeking an experienced Commercial HVAC Senior Service Technician to perform electrical and mechanical inspections, startup maintenance, repairs, and service contract maintenance. This full-time role requires strong customer service orientation and the ability to coordinate with Project Managers and Service Coordinators.

Responsibilities include preventive maintenance, diagnostic repair, proper reporting, and ongoing training.

Qualifications

• High School Diploma or equivalent.
• 5–15 years of experience as a Service Technician in a commercial HVAC environment.
• Valid driver’s license and minimum age 25 for insurance purposes.
• Current HVAC certification and OSHA 10 Training.
• Experience with Microsoft 365 and handheld devices.

Responsibilities

• Provide high quality preventative maintenance for customers under contract with MPSW Service.
• Diagnose and repair HVAC equipment.
• Perform basic HVAC maintenance including filter changes, coil cleaning, and chiller tube brushing.
• Travel for service and manufacturer training as required.
• Collaborate within a team-based environment to share information and workload while ensuring customer satisfaction.

Skills

Customer service

Teamwork

Communication

Self-starter

Problem solving

Education

High School Diploma

HVAC certification

OSHA 10 Training

Tools

Microsoft 365

Handheld devices

Digital multimeters

Refrigerant gauges

Torch and brazing tools

Job description

For over 45 years, MPSW has been a trusted source for engineered HVAC solutions in Arizona. We represent top-tier manufacturers and provide technical sales support for nearly every system type—backed by expert design assistance, energy analysis, and application know-how.

At MPSW, we’re team-driven, service-focused, and always moving forward. If you're a self-starter who values collaboration and wants your work to make a real impact, you’ll fit right in here.

Reporting & Location

Reports to: Service Manager

Location: Phoenix Market

FLSA Status: Non-Exempt

Opportunity

We are seeking an experienced Commercial HVAC Senior Service Technician. This position requires an advanced skill level with performing electrical and mechanical inspections, start‑up maintenance on the equipment we sell, repairs, and service contract maintenance. The role is full‑time and seeks an energetic go‑getter who is customer‑service oriented and works well with others. It requires high‑level correspondence with Project Managers, Service Coordinators, and customers.

Responsibilities

• Provide high quality preventative maintenance for customers under contract with MPSW Service
• Diagnose and repair HVAC equipment
• Perform basic HVAC maintenance including filter changes, coil cleaning, and chiller tube brushing
• Determine necessary parts and materials independently to complete projects
• Apply basic understanding of refrigeration and electrical principles
• Use digital multimeters, refrigerant gauges, and other tools to troubleshoot all types of HVAC equipment
• Operate refrigerant handling/recovery equipment
• Operate torch and braze refrigerant piping/components
• Accurately report detailed information to Supervisor
• Travel for service and manufacturer training as required
• Advise owners/representatives on preventive maintenance inspections and corrective actions to be taken
• Suggest additional services that benefit the customer
• Collaborate within a team‑based environment to share information and workload while ensuring customer satisfaction
• Submit required paperwork to Service Coordinator in a timely manner
• Maintain a safe working environment and adhere to all safety measures
• Perform other duties as assigned

Qualifications

• High School Diploma or equivalent
• 5–15 years of experience as a Service Technician in a commercial HVAC environment
• Valid driver’s license, good driving record, minimum age 25 for insurance purposes
• Current HVAC certification and OSHA 10 Training
• Operating knowledge of Microsoft 365 and proficiency with handheld computer (e.g., Smartphone, iPad)
• Advanced skill level performing electrical inspections, startups, repairs, and service contract maintenance
• Experience with multiple manufacturer software systems (e.g., ABB, Wattmaster, MCS, Trane, Carrier, JCI)
• Ability to work in diverse conditions, including mechanical rooms, noisy environments, extreme weather, electrical shock risk, and heights
• Capability to climb, crawl, stoop, kneel, lift up to 50 pounds, and lift up to 75 pounds frequently
• Work independently with minimal supervision and manage multiple varied duties
• Travel for out‑of‑town projects and training

Equal Opportunity Employer

Employment practices will not be influenced by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in undue hardship.

Salary ranges depend on the candidate’s qualifications, experience, internal equity, and the budget for the specific role and location.