Senior HVAC Service Technician

The Tustin Group; Ashburn (VA); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a seasoned Service Technician in the HVAC team. This role involves performing maintenance and repairs on HVAC/R systems to ensure customer satisfaction. With a focus on teamwork and trust, you will thrive in an environment that values your contributions. Enjoy a range of perks including a sign-on bonus, comprehensive health coverage, and a company vehicle. If you have a passion for customer service and technical excellence, this is the opportunity for you.

Benefits

Sign On Bonus

Medical, Dental & Vision Coverage

401(k) with Company Match

Generous PTO

Paid Day Off for Your Birthday

Company Vehicle

Tool Account

Uniforms Provided

Team Events & Gatherings

Career Growth & Stability

Qualifications

• 10+ years of commercial HVAC experience preferred.
• EPA universal certification required.
• Valid driver's license with good record.

Responsibilities

• Conduct preventive maintenance and identify potential problems.
• Effectively diagnose and repair HVAC equipment.
• Communicate problems to customers and provide solutions.

Skills

HVAC Maintenance

Customer Service

Problem Solving

Preventive Maintenance

Education

Vocational or Associate Degree in Mechanical Systems

Tools

HVAC Tools

Job description

At The Tustin Group, we foster those relationships by keeping people informed—because transparency builds teamwork, and teamwork builds trust. And trust is one of our core values.

We're currently looking for a seasoned Service Technician to take a leadership role within our dedicated field team. If you're someone who thrives on collaboration, takes pride in your craft, and wants to be part of a company where your voice matters—we want to hear from you.

Here's what you can expect when you join our HVAC Team:

• Sign On Bonus! Over 5 years' experience – up to $5000, Paid in 2 installments. Terms and conditions apply.

• Medical, Dental & Vision Coverage – Your health matters to us, and we offer comprehensive plans to keep you and your family covered.

• 401(k) with Company Match – We help you plan for the future with a solid retirement plan and employer contributions.

• Generous PTO – We believe in taking time to recharge. Enjoy vacation days, paid holidays, and personal time off.

• Paid Day Off for Your Birthday – Celebrate your day, on us.

• Company Vehicle – Take the wheel in a company vehicle for your fieldwork.

• Tool Account – We help cover the cost of the tools you need to get the job done right.

• Uniforms Provided – Branded uniforms are on us—so you always show up looking professional.

• Team Events & Gatherings – From barbecues to holiday parties, we value time spent building relationships beyond the job site.

• Career Growth & Stability – Work with a respected company that supports your development and rewards loyalty.

Sound like a fit? Reach out to us today.

Full job details below:

Summary:

Performs all aspects of Heating, Ventilating, Air Conditioning and Refrigeration (HVAC/R) including maintenance and repair of HVAC/R systems while meeting or exceeding customer and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service.

Essential Duties and Responsibilities:

• Conduct preventive maintenance and identify potential problems to maintain equipment reliability
• Effectively diagnose and repair all types of HVAC equipment.
• Work with equipment vendors to properly identify necessary parts for system repairs.
• Communicate problems to customers and provide them with the appropriate solutions.
• Timely submission of daily paperwork and service reports.
• Other duties and responsibilities as assigned.

Experience and Skills:

• Minimum of 10 years experience (commercial experience preferred).
• Vocational or Associate Degree in mechanical systems, electronics, or similar field preferred.
• EPA universal certification.
• Must have a valid driver's license with good driving record in order to drive a company issued vehicle.
• Should be flexible in your schedule and be able to work in an on-call rotation.
• Able to pass a pre-employment substance screening and background check.
• Willingness and desire to provide our clients with a superior customer service experience

Physical Demands:

• Work is mostly performed in an outdoor setting with some tasks in an office environment.
• Hand-eye Coordination is necessary to operate computers and various pieces of office equipment.
• Regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Frequently required to stand and talk or hear, walk, sit, climb or balance, stoop, kneel, crouch, or crawl and smell.
• Must be able to climb ladders and work heights.
• Occasionally lift up to fifty (50) pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

• Normally works in outside weather conditions, near moving mechanical parts, and in high, precarious places.
• Exposure to wet and humid conditions, airborne particles and confined spaces.