Senior Human Services Analyst - HIV/AIDS ADAP Programs

State of Florida; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

The State of Florida, Department of Health, is hiring for a Senior Human Services Program Analyst to support the Sunshine Care Center - ADAP in Orlando. The role involves interviewing clients, assessing ADAP eligibility, and coordinating with case managers and medical staff to ensure high-quality patient care within the Ryan White HIV/AIDS Program.

Responsibilities include managing the ADAP portal, documenting case progress, and analyzing data to improve program outcomes.

Qualifications

• One year of verifiable experience of data entry using an electronic medical record system.
• One year of verifiable experience interviewing/counseling clients.
• One year of verifiable customer service experience.

Responsibilities

• Interview clients and determine eligibility for the ADAP Direct Dispense or Premium Plus programs.
• Maintain and manage the RWHAP Part B portal and documentation.
• Collaborate with case managers, physicians, and pharmacies to ensure program requirements are met.
• Document progress notes in databases per program requirements.

Skills

Data entry

Interviewing

Customer service

Communication

Healthcare knowledge

Tools

EMR system

HMS

ADAP portal

Job description

The State of Florida, Department of Health, is hiring for a Senior Human Services Program Analyst to support the Sunshine Care Center - ADAP in Orlando. The role involves interviewing clients, assessing ADAP eligibility, and coordinating with case managers and medical staff to ensure high-quality patient care within the Ryan White HIV/AIDS Program.

Responsibilities include managing the ADAP portal, documenting case progress, and analyzing data to improve program outcomes.