Senior Human Resources Specialist - Employee Relations and Special Programs

Georgia Gwinnett College; Lawrenceville (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Georgia Gwinnett College seeks a Senior Human Resources Specialist to manage employee relations and compliance. This role focuses on performance management, workers' compensation, and ensuring ADA guidelines are met. Join a dedicated team committed to fostering a supportive work environment for all employees and enhancing student success.

Benefits

Competitive Compensation

Health and wellness programs

Professional development opportunities

Work-life balance initiatives

Qualifications

• Bachelor's Degree in HR or related field required.
• 4-5 years of experience in human resources focusing on employee relations.
• Experience with handling sensitive employee issues.

Responsibilities

• Manage employee relations issues and corrective actions.
• Document and track cases using LaborSoft.
• Guide managers on performance management and ADA compliance.

Skills

Communication

Organizational Skills

Employee Relations

Compliance

Confidentiality

Education

Bachelor's Degree in HR, Business or related discipline

Tools

LaborSoft

Microsoft Office Suite

Job description

Job Title: Senior Human Resources Specialist - Employee Relations and Special Programs
Location: Georgia Gwinnett College
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 285790
About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Senior Human Resources Specialist is responsible for guiding employees and managers in all facets of employee relations and special programs such as Americans with Disability Act Reasonable Accommodations, DOL unemployment cases, performance management, and workers' compensation. This position will play a critical role in supporting the organization's HR functions by managing complex cases and ensuring compliance with all relevant laws and policies.

Responsibilities

1 -
Respond to employee relations issues and serve as the first point of contact on corrective action items, and initial investigations. Issue, review, retrieve, and maintain appropriate documentation and supporting details for all levels of the corrective action process to ensure compliance with the University System of Georgia (USG) and GGC policies.

2 -
Document and track information within the case management tool (LaborSoft); Review involuntary terminations in accordance with the college's processes to ensure consistency and lawful practices.

3 -
Guide employees and managers regarding campus environment concerns, policy interpretation, and resource information. Provide coaching and consultation to managers to enhance their people and performance management skills.

4 -
Provide comprehensive guidance to managers on the provisional and annual performance management goal-setting and evaluation processes.

5 -
Responsible for all facets of the unemployment claims process, including processing claims ensuring compliance with applicable laws and organizational policies, monitoring and responding to Department of Labor correspondence regarding claims, and serving as the designated College representative during appeals/hearing processes.

6 -
Responsible for handling requests for workplace accommodations under the Americans with Disabilities Act (ADA) and other relevant regulations. Serve as subject matter resource for both managers and employees in the processing of accommodation requests under the Americans with Disabilities Act (ADA). Collaborate with employees, managers, and physicians or other providers to identify appropriate and reasonable accommodation for individuals with disabilities. Ensure confidentiality of medical information and adherence to ADA guidelines during the accommodation process. Maintain records and documentation of all accommodation requests and outcomes. Provide education and training to managers on how to manage accommodation requests and maintain an inclusive work environment

7 -
Provide management oversight of and guidance to employees and managers on the college telework program.

8 -
Responsible for all facets of the college workers' compensation program process, ensuring that all claims are reported promptly, accurately, and in accordance with legal requirements. Provide in-depth support on more complex cases involving workers¿ compensation.

9 -
Other duties as assigned.

Required Qualifications

Bachelor's Degree in HR, Business or related discipline
4-5 years of experience in human resources, with a focus on employee relations, workers' compensation, performance management and accommodation management.

Preferred Qualifications

Experience in handling sensitive employee issues and maintaining confidentiality.
Experience working in higher education and/or government entity
Experience with a human resources management system or case management system, and/or other related business software programs and systems.
SHRM-CP or PHR preferred

Knowledge, Skills, & Abilities

Knowledge of ADA and workers' compensation, as well as related federal and state employment laws.
Proficient with general office-related duties, including the use of Microsoft Office Suite
Exceptional communication skills, with the ability to effectively interact with employees, managers, and external parties.
Strong organizational skills and the ability to manage multiple priorities and cases simultaneously.
Detail-oriented and committed to ensuring compliance and accuracy in all processes
Working knowledge and understanding of policy and procedures related to employment that may include complaints, grievances, performance management and evaluations, coaching, counselling, and progressive discipline.
Effective and excellent verbal and written communication skills.
Excellent organizational skills with the ability to prioritize objectives.
Ability to handle confidential and sensitive matters.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at [phone] or email [e-mail].

Background Check

• Position of Trust + Education

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.