Senior Human Resources Representative

Tyler Technologies; Virginia, Fresno (MN, CA); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Senior Human Resources Representative to enhance employee engagement and drive HR initiatives. This role involves building relationships with team members, managing employee relations, and supporting talent acquisition and performance management. The ideal candidate will possess a strong background in HR practices and labor laws, ensuring a fair and equitable workplace. Join a dynamic team dedicated to fostering a high-performing environment that values employee well-being and development. If you are proactive and results-oriented, this opportunity is perfect for you.

Benefits

Competitive Benefits

Health and Wellness Programs

Flexible Work Arrangements

Qualifications

• 5+ years of HR experience in a corporate environment.
• Advanced knowledge of labor laws and HR policies.

Responsibilities

• Manage complex employee relations issues and provide guidance on HR policies.
• Conduct investigations and support performance management activities.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

HR Policies Knowledge

Employee Relations

Labor Laws Knowledge

Performance Management

Talent Acquisition

Education

Bachelor's degree in Human Resources Management

PHR or SHRM-CP certification

Tools

Microsoft Office Suite

HRIS (UKG)

Job description

Senior Human Resources Representative

Apply Online

We are looking for a driven, hard-working, and trustedSenior HR Representativeto join our team! As a member of the Tyler HR team, this position will play a key role in driving our culture and implementing practices and objectives that will support our employee-oriented, high performing environment.

We are looking for someone to be onsite in our Herndon, VA office location and work a hybrid arrangement 3 days a week in the office.

Responsibilities

• Build and maintain credible and trusting relationships with team members, managers, and leadership
• Manage and resolve complex employee relations issues
• Counsel team members and managers on HR policies and procedures to ensure fair and equitable treatment of all team members
• Conduct employee investigations of all complexities
• Responsible for employee accommodation requests and may provide consultation on complex requests requiring creative solutions
• Participate in onboarding new hires including new hire orientation
• Responsible for performance management activities such as performance evaluation process, performance improvement process and terminations
• Partner with divisional HR leader to assist with talent strategy, retention, and succession planning
• Support learning and development programs and initiatives and partner with the Talent Development team to identify, create and facilitate programs to support team member development
• Conduct and/or analyze exit surveys and interviews, and provide trends, insights and recommendations to managers
• Partner with HR leader in the execution of employee engagement survey
• Analyze surveys and other employment data to identify trends and provide recommendations to HR leadership; serve as an advocate for a positive team member experience
• Provide guidance to managers regarding base and variable compensation decisions and pay equity; partners with HR leadership to develop and maintain incentive plans; may be responsible for the administration of the divisional annual compensation process
• Work with HRIS team to ensure the HR system is accurate and up to date, and support managers with manager self-service in myTyler (UKG)
• Leads and collaborates on various HR projects and initiatives; provides input for process improvement and efficiencies
• Assist with the division's immigration processes (H-1B, PERM, Change of Employer)
• Model Tyler's Mission, Vision, and Values and mentor team members to do the same
• Maintain confidentiality while working with highly sensitive information
• Ability to support international employees in partnership with Country HR team
• Other Responsibilities Assigned by Manager
• Some Travel May be Required

Qualifications

• Bachelor's degree in Human Resources Management or related field preferred
• Minimum of 5 years of HR experience
• PHR or SHRM-CP preferred
• Advanced knowledge of applicable federal, state, and local labor laws and regulations
• Demonstrate strong interpersonal, communication, and organization skills, including the ability to multi-task and present to a variety of audiences including Senior Leadership
• Proficient computer skills in Microsoft Office Suite, including Excel, Word, Teams, and PowerPoint
• Self-starter, proactive, demonstrates sense of urgency and results-oriented
• Working knowledge in each of the functional areas: employee engagement, talent acquisition, performance management, compensation and benefits, and workforce development

As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Herndon, Virginia

Travel

0-5%

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online

Requisition Number:2025-6587





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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.