Senior Human Resources Manager - Sporting Kansas City

Compass Group USA; Kansas City (KS); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical

Vision

Life Insurance

Retirement Plan

Paid Time Off

Résumé du poste

Levy is seeking an experienced Senior Human Resources Manager to lead the people strategy for Sporting Kansas City in a fast-paced hospitality environment.

You will partner with location leadership, drive employee relations, and develop staffing plans for event-day and year-round needs, while guiding recruitment, onboarding, and workforce development to foster a high-performing, inclusive culture.

Qualifications

• Bachelor’s degree in HR, business administration, or related field.
• 5+ years of progressive Human Resources experience in hospitality or high-volume settings.
• Strong employee relations experience with coaching and investigations.
• Experience supporting staffing for event-day and year-round needs.
• Knowledge of federal, state, and local employment laws.

Responsabilités

• Serve as strategic HR partner to location leadership.
• Lead employee relations, coaching, investigations, and policy guidance.
• Develop staffing strategies for events and ongoing business needs.
• Oversee full-cycle recruitment, onboarding, and workforce planning.
• Foster an inclusive, high-performing workplace culture.
• Coach managers to strengthen leadership and engagement.
• Oversee performance management and development planning.
• Ensure compliance with employment laws and policies.

Connaissances

Employee relations

Leadership coaching

HR strategy

Talent sourcing

Communication skills

Formation

Bachelor's degree in HR or related field

Outils

HRIS systems

Description du poste

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Senior Human Resources Manager - Sporting Kansas City

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Levy is seeking an experienced and highly collaborative Senior Human Resources Manager to lead the people strategy supporting our team at Sporting Kansas City. This role is an exciting opportunity for an HR leader who thrives in a fast-paced, high-energy environment and is passionate about building strong teams, developing talent, and creating an exceptional employee experience.

What You’ll Do

Serve as a strategic HR partner to location leadership, providing guidance and support across all areas of Human Resources.

Lead employee relations efforts, including coaching leaders, conducting investigations, resolving workplace concerns, and ensuring consistent application of company policies and practices.

Partner with leadership to develop and execute staffing strategies that support event-day and year-round business needs.

Support full-cycle recruitment, onboarding, retention, and workforce planning for salaried and hourly team members.

Build strong relationships with team members and leaders while fostering an inclusive, engaging, and high-performing workplace culture.

Coach and develop managers to strengthen leadership capabilities, employee engagement, accountability, and performance.

Oversee performance management processes and provide guidance on corrective action and development planning.

Identify opportunities to improve employee engagement, retention, recognition, and overall team member experience.

Ensure compliance with federal, state, and local employment laws as well as Levy and Compass Group policies and procedures.

Partner with regional and Home Office Human Resources and Talent Acquisition teams on organizational initiatives, recruiting strategies, training, and employee development.

Support compensation, benefits, leave administration, payroll-related processes, and other HR programs as needed.

Analyze HR trends and workforce data to identify opportunities and recommend solutions that support business objectives.

Maintain accurate employee documentation and ensure HR processes and systems are effectively managed.

Provide HR leadership during events, including evenings, weekends, and holidays as business needs require.

What We’re Looking For

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

5+ years of progressive Human Resources experience, preferably in hospitality, sports and entertainment, food and beverage, retail, or another high-volume environment.

Strong employee relations experience with demonstrated ability to coach leaders and navigate complex workplace situations.

Experience supporting high-volume hourly workforces and recruiting in a fast-paced environment.

Proven ability to build trusted relationships and influence leaders at multiple levels of an organization.

Strong knowledge of employment practices and applicable federal, state, and local employment laws.

Excellent communication, organizational, problem-solving, and interpersonal skills.

Ability to manage multiple priorities while maintaining a high level of confidentiality and professionalism.

Collaborative, approachable leadership style with a willingness to be visible and hands-on with the team.

Flexibility to work nontraditional hours based on the sports and entertainment event schedule.

Who We Are

Levy is a leader in creating unforgettable food and hospitality experiences at many of the world’s most iconic sports and entertainment venues, convention centers, cultural attractions, and special events. Our success is driven by our people and our commitment to delivering exceptional experiences for our guests, partners, and team members.

At Levy, we believe that great experiences start with great people. We value collaboration, creativity, passion, and an entrepreneurial spirit — and we are looking for leaders who are excited to make an impact.

Why Levy?

Joining Levy means becoming part of a team where you can make a difference, grow your career, and help shape the team member experience at an exciting sports and entertainment destination. You’ll have the opportunity to partner closely with operational leadership, develop talent, influence culture, and contribute to the continued success of our business.

Come join the Levy team and help us create an environment where our people can thrive.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.