Senior Human Resources Manager

ShyftLabs; Toronto (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

ShyftLabs is seeking a Senior Human Resources Manager to lead HR initiatives and oversee compliance across the U.S. and Canada. The role involves managing recruitment, performance management, and organizational development while fostering a positive workplace culture.

Ideal candidates will have over 5 years of HR experience in technology companies, strong interpersonal skills, and a strategic mindset. This position offers a salary range of $80,000 to $120,000 per year and requires on-site presence in the Toronto HQ.

Qualifications

• 5+ years of HR experience, preferably in high-growth tech environments.
• Experience managing HR operations for global teams.
• Proficient in recruitment, employee relations, and performance management.

Responsibilities

• Lead and manage HR initiatives across the organization.
• Oversee full-cycle recruitment across technical and non-technical roles.
• Ensure compliance with employment laws across multiple jurisdictions.

Skills

Hands-on HR experience

Strong understanding of employment legislation

Excellent communication skills

Leadership and interpersonal skills

Job description

Position Overview: ShyftLabs is looking for a Senior Human Resources Manager to join our growing company! Reporting to the VP, the successful candidate will be responsible for overseeing and improving all HR and People Operations initiatives within the company.

With a growing global workforce, this role will help ensure proper HR compliance, oversee talent acquisition, and implement best practices across performance management, onboarding and offboarding, and training, all while creating a fabulous working culture.

ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.

Job Responsibilities:

HR Operations & Employee Lifecycle

• Lead and manage all HR initiatives across the organization, including onboarding, offboarding, employee relations, documentation, and HR processes.
• Develop and maintain scalable HR policies, procedures, and internal systems to support global growth.
• Oversee employee records, HRIS management, and organizational reporting.
• Manage employee benefit packages and employee filings both in Canada and the US.
• Ensure smooth onboarding experiences for new hires across multiple countries and time zones.
• Manage offboarding processes, exit interviews, and knowledge transfer procedures.

Recruitment & Talent Acquisition

• Partner with leadership to develop hiring strategies are aligned with business objectives.
• Oversee full-cycle recruitment across technical and non-technical roles.
• Collaborate with hiring managers on workforce planning, interview processes, and candidate evaluation.
• Improve employer branding and candidate experience initiatives.
• Work with external recruiters and international hiring partners as needed.

Compliance & Employment Practices

• Ensure compliance with employment laws and regulations across Canada, the U.S., India, and other jurisdictions where the company operates.
• Manage employment agreements, contractor agreements, workplace policies, and employee handbooks.
• Coordinate with legal, finance, and external advisors on HR-related matters.
• Support payroll coordination, benefits administration, and global employment compliance processes.

Performance Management & Employee Development

• Design and manage performance review cycles, feedback frameworks, and goal-setting processes.
• Support managers with coaching, employee development, conflict resolution, and performance improvement plans.
• Help build learning and development initiatives that support career growth and retention.
• Foster a high-performance, inclusive, and collaborative company culture.

Strategic People Leadership

• Partner with executive leadership on organizational design, workforce planning, and people strategy.
• Use HR metrics and employee insights to improve engagement, retention, and operational effectiveness.
• Identify opportunities to improve employee experience and strengthen internal communication.
• Support company scaling initiatives, process automation, and organizational change management.

Basic Qualifications:

• 5+ years of hands‑on HR experience, preferably within high‑growth technology companies.
• Proven ability to work with business teams in a fast‑paced, adaptable,
• Experience managing HR operations for distributed or global teams.
• Strong understanding of employment legislation and HR best practices across multiple jurisdictions.
• Proven experience in recruitment, employee relations, performance management, and HR compliance.
• Experience implementing or managing HR systems and people processes at scale.
• Excellent communication, leadership, and interpersonal skills.
• Highly organized with strong problem‑solving and decision‑making abilities.
• Ability to balance strategic thinking with hands‑on execution.

$80,000 - $120,000 a year

Salary will depend on relevant experience and skillset for the role.

Please note this role is on‑site, with 5 days per week spent in our Toronto HQ.

We’re building something big, and we want you on the journey with us. If you’re ready to use data and innovation to make an impact, apply today and let’s grow together.

ShyftLabs is an equal‑opportunity employer committed to creating a safe, diverse, and inclusive environment. We encourage applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, and nationality to apply. If you require accommodation during the interview process, let us know and we’ll be happy to support you.