Senior Human Resources Manager

Independence Physician Management (IPM); King of Prussia (PA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical/dental/vision plans

401(k) with company match

Tuition reimbursement

Job summary

Independence Physician Management (IPM) in King of Prussia, PA, is seeking a Senior HR Manager to partner with leaders and oversee HR operations across markets. This role focuses on employee relations, performance management, onboarding, HR systems, engagement, reporting, compensation, and training.

The ideal candidate brings 8–10 years of HR experience in healthcare, multi-state exposure, and strong communication skills, to drive service excellence in a dynamic environment.

Qualifications

• Bachelor's degree in human resources or related field from an accredited college or university.
• 8–10 years of progressive Human Resources experience, preferably in healthcare.
• Minimum 2 years of human resources management or supervisory experience.
• Multi-state HR experience.
• PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.
• Experience with HRIS (Lawson/Workday/UKG) and ICIMS.

Responsibilities

• Provides ongoing strategic HR oversight and expert consultation to IPM Division offices and designated IPM Markets.
• Acts as trusted HR advisor to leadership across performance management, employee relations, recruitment, compensation, leaves, payroll, onboarding.
• Champions employee development and drives engagement and service-excellence programs.
• Oversees HR operations initiatives across IPM Markets and manages complex HR projects.
• Leads employee relations investigations with HR field teams and market leaders.
• Contributes to strategic HR planning to optimize resource use and align with goals.
• Demonstrates service excellence, professionalism, and results-driven mindset.

Skills

HR leadership

Employee relations

Performance management

Onboarding

HR analytics

Communication

MS Office

HRIS proficiency

Education

Bachelor's degree in HR or related field

HR certifications (PHR/SPHR/SHRM-CP/SHRM-SCP)

Tools

Lawson

Workday

UKG

ICIMS

HealthStream LMS

Job description

King of Prussia, PA | Hybrid (3 days in office, 2 days remote)

Independence Physician Management (IPM), a subsidiary of Universal Health Services, Inc. (UHS), is seeking an experienced and collaborative Human Resources Manager to support our growing physician network across multiple markets.

Founded in 2012 as the physician services unit of UHS, IPM develops and manages multi-specialty physician networks and urgent care clinics that align with UHS acute care facilities. We also provide select services for the Behavioral Health division of UHS. Today, IPM operates in 13 markets across seven states and the District of Columbia, and our teams remain committed to improving the health and wellness of the communities we serve.

This is a great opportunity for a local HR professional who enjoys partnering with leaders, solving complex people issues, and driving meaningful impact across a dynamic healthcare organization.

Senior HR Manager supports HR operations across assigned IPM markets and serves as a trusted business partner to operational leaders and employees. This role is responsible for a wide range of HR functions, including employee relations, performance management, onboarding, HR systems support, engagement, reporting, compensation administration, and training. The ideal candidate is a resourceful, flexible, and proactive HR professional who thrives in a fast-paced, evolving environment.

Key Responsibilities

• Provides ongoing strategic HR oversight and expert consultation to IPM Division offices and designated IPM Markets.
• Acting as a trusted HR advisor to the leadership team, this role delivers comprehensive guidance across all facets of human resources including performance management, employee relations, recruitment and retention, compensation and benefits administration, worker’s compensation, leave and unemployment management, payroll, as well as employee orientation and onboarding programs.
• This position champions employee development by supporting management training initiatives and drives efforts to enhance Employee Satisfaction and Service Excellence through the development, oversight, and continuous monitoring of related programs.
• Supports key HR operations initiatives across IPM Markets, managing a diverse portfolio of complex and specialized HR projects.
• Leading employee relations investigations, collaborating with IPM HR field teams and market leaders to ensure alignment and standardization in new hire orientation, employee engagement, performance evaluation, compensation practices, HR training, and the administration of HR systems and reporting.
• Contributes significantly to strategic HR planning and development to optimize resource utilization and align HR functions with organizational goals.
• A commitment to service excellence, professionalism, and a results-driven mindset is essential to achieving lasting success in this position.

What We Offer

As part of IPM, you’ll join a mission-driven organization that values professionalism, collaboration, and service excellence. Benefits include:

• Challenging and rewarding work environment
• Competitive compensation and generous paid time off
• Excellent medical, dental, vision, and prescription drug plans
• 401(k) with company match and discounted stock plan
• Tuition reimbursement after 1 year of employment

Education

• Bachelor’s degree in human resources or related field from an accredited college or university required.

Experience

• 8–10 years of progressive Human Resources experience preferred, preferably in healthcare or physician practice operations.
• Minimum 2 years human resources management or supervisory experience, preferably in healthcare.
• Supervisory-level experience required.
• Multi-state HR experience required.

Certification/Licensure

• PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.

Professional Knowledge and Skills

• Strong oral and written communication skills; Strong customer service and complaint-resolution skills
• Excellent performance management and analytical skills.
• Working knowledge of federal, state, and local employment law.
• Ability to multitask with accuracy and strong attention to detail; Responsive, organized, and able to manage multiple priorities with timely oversight.
• Comfortable handling confidential, high-level employee investigations.
• Ability to foster a collaborative, respectful, and professional work environment.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint; Experience with email, spreadsheets, database entry, and standard office equipment
• HRIS experience required, preferably Lawson and Workday, as well as UKG, HealthStream LMS and ICIMS.

Travel

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.