Senior Human Resources Generalist

Joseph T. Ryerson & Son, Inc; Norcross (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc. is seeking an experienced HR professional to support employee relations across field service centers and both unionized and non-union operations.

The role involves coaching leadership on robust performance management, talent development, and succession planning, while collaborating with leaders to implement effective recruitment, onboarding, and training initiatives. Travel up to 20% is required, and manufacturing experience is essential.

Qualifications

• Bachelor's degree in HR or a related field is required; strong pref.
• 7+ years of experience as an HR professional.
• Manufacturing experience is required to support employees.
• Excellent customer service and interpersonal skills; proactive and results-oriented.
• Strong business acumen with ability to communicate across levels of the organization.
• Excellent collaboration across a decentralized HR team.
• Ability to travel up to 20% of the time.

Responsibilities

• Provide employee relations support for field service centers in both union and non-union settings.
• Coach and train leadership to drive performance management, talent development, and succession planning.
• Liaise with leadership to foster performance plans as needed.
• Lead efforts to improve recruiting, onboarding, and training processes.
• Support compensation and payroll activities to ensure timely processing.
• Utilize HRIS data to identify trends and develop actionable plans.

Skills

Employee relations

Leadership coaching

Performance management

HRIS analytics

Interpersonal skills

Travel readiness

Education

Bachelor's degree in HR or related field

Tools

HRIS

Payroll systems

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Roles and Responsibilities

• Employee relations support for field service centers inclusive of operations in both union and union-free businesses


• Coach and train leadership to drive robust performance management processes to include talent development and succession planning


• Liaise with leadership to foster performance plans as necessary


• Co-lead efforts to drive continuous improvement in crucial HR processes such as recruiting, onboarding, and training


• Support efforts to ensure compensation and payroll activities are facilitated effectively


• Utilize HRIS data analysis to advise the business of critical trends while helping develop actionable plans as necessary


• Lead and assist as necessary in the investigation of and proper disposition of associate concerns


• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree required. A degree in Human Resources or a related field is strongly preferred


• 7 plus years of experience working as an HR professional


• Prior experience supporting employees in a manufacturing environment is required


• Must have excellent customer service and interpersonal skills; requires approachable, responsive, results-oriented, and proactive personal traits.


• Strong business acumen and ability to project confidence while communicating with individuals at all levels of the organization


• Excellent collaboration abilities across a decentralized HR team


• Must be able to travel 20% of the time

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.