Senior Human Resources Business Partner, G&A

Yext; City of Niagara Falls (NY); On-site; USD 145,000 - 215,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) plan

Paid time off

Job summary

Yext is seeking a Senior Human Resources Business Partner to support its General & Administrative functions, including Finance, Legal, IT Operations, and People. You will translate business goals into talent strategies and lead core HR processes while championing Yext culture across the organization.

With 8+ years of HR experience in a high-growth tech environment, you will advise leaders on people strategy, design organizations for scale, and drive development, engagement, and risk

Qualifications

• 8+ years HR experience in a high-growth tech company.
• Advising managers on people strategy and organizational decisions.
• Strong analytical and problem-solving skills with data-driven mindset.
• Excellent communication and influencing abilities in complex environments.
• Ability to handle confidential information with integrity.
• Experience with HR processes and employment laws.

Responsibilities

• Develop and execute people strategies that align with G&A objectives.
• Guide organizational design and workforce planning with Finance.
• Advise managers on talent development and compensation decisions.
• Lead performance management and employee engagement initiatives.
• Coach G&A leaders and manage employee relations and risk.

Skills

HR strategy

Organizational design

Talent development

Employee relations

Data analytics

Workday

Google Workspace

Claude

Gemini

Education

Bachelor's degree in HR or related field

Tools

Workday

Google Workspace

Claude

Gemini

Job description

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery - across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com.

Yext is looking for a Senior Human Resources Business Partner, G&A, who will serve as the dedicated HR partner to Yext's General & Administrative (G&A) functions, including Finance, Legal, IT Business Operations, and People. This role works closely with G&A leaders to set a people strategy that supports how the business runs and scales and translates it into action across talent, engagement, development, and retention. This person will also be responsible for championing the Yext culture!

What You'll Do

• Partner with G&A leaders to develop and execute people strategies that support organizational objectives and drive business results.
• Provide strategic guidance on organizational design, workforce planning, talent development and compensation decisions across G&A, including headcount planning in partnership with Finance.
• Act as a trusted advisor to G&A managers and functional leaders, influencing decision-making on complex people-related matters.
• Lead core HR processes including performance management, compensation planning, and employee engagement initiatives for G&A teams.
• Coach and develop G&A leaders to enhance leadership effectiveness, team performance, and employee development, including succession and career pathing for specialized functions.
• Identify organizational and talent gaps across G&A and implement scalable solutions, including support for cross-functional change, process improvement, and reorganization efforts.
• Serve as a key escalation point for employee relations matters within G&A, providing guidance and resolution strategies.
• Proactively manage legal and organizational risk by ensuring adherence to company policies, employment laws, and regulatory requirements.
• Partner with leadership and Legal as needed to address sensitive employee matters, handling confidential information about the business with particular care given G&A's access to financial, legal, and personnel data.

What You Have

• 8+ years of Human Resources experience creating measurable impact in a major business unit, preferably at a high-growth technology company.
• Demonstrated experience advising managers and functional leaders on people strategy and organizational decisions, ideally supporting G&A functions such as Finance, Legal, IT, or Operations.
• Strong analytical and problem-solving skills, with the ability to synthesize data and develop practical solutions.
• Excited and passionate about making an impact and tackling challenges.
• Has demonstrated solid judgment and experience assessing risk relative to the business.
• Can solve challenges and get to the root cause of any issue, no matter how complex.
• High level of integrity, discretion, and ability to handle confidential information.
• Experience with employee relations, employment law, and performance management processes.
• Strong communication and influencing skills, with the ability to build trust, challenge thoughtfully, overcome resistance, and advise leaders through sensitive or complex organizational decisions
• High EQ, professional maturity, and cultural awareness
• Proficiency in Workday, G Suite (Google Workspace), Claude, & Gemini

Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.

Annual Base Pay Range

$145,000—$215,000 USD

Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the frontier of innovation, and better serve its customers.

It is Yext's policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.