Senior Human Resources Advisor

Hyland; Massachusetts; Remote; USD 85,000 - 120,000; Full time

Job summary

Hyland is seeking a Senior Human Resources Advisor to act as a trusted partner to employees and leaders. This remote role focuses on delivering expert HR guidance and seamless lifecycle experiences across the organization.

You will advise on performance management, guide onboarding/offboarding, and coordinate with HR Business Partners and Centers of Excellence to improve processes, while ensuring policies are interpreted with due regard to local employment requirements.

Qualifications

• Bachelor's degree in HR or related field.
• Experience providing HR support to employees and managers.
• Experience maintaining employee data and records in HR systems.
• Experience administering lifecycle processes and applying HR policies.
• Knowledge of local employment requirements, works councils, and consultation obligations.

Responsibilities

• Serve as primary contact for employees and leaders on HR policies and lifecycle inquiries.
• Advise leaders on performance management, feedback, coaching, and documentation.
• Execute onboarding, offboarding, changes, and employment updates.
• Collaborate with HR Partners and Centers of Excellence to drive programs and improvements.
• Interpret HR policies with understanding of local requirements; identify risks.
• Collaborate to ensure consistency and knowledge sharing across regions.

Skills

HR policy guidance

Employee lifecycle processes

HR systems

Data accuracy & records

Local employment requirements

Communication skills

Education

Bachelor's degree in HR or related field

Job description

Overview

Senior Human Resources Advisor

Location: Remote, US Work Model: Remote

About the Role

As aSenior Human Resources Advisor, you will serve as a trusted partner to employees and leaders across the organization, delivering expert HR guidance and driving seamless employee lifecycle experiences. You bring a solutions-oriented mindset, a deep understanding of HR practices, and the ability to navigate complexity with confidence and discretion.

Your Role Responsibilities? Here's What You'll Do.

• Serve as a primary point of contact for employees and leaders, providing guidance on HR policies, programs, and employee lifecycle processes while resolving moderately complex to complex inquiries and coordinating specialized support as needed.
• Advise leaders on performance management practices, feedback, coaching, and documentation to support employee growth and organizational performance.
• Execute employee lifecycle processes - including onboarding, offboarding, organizational changes, and employment updates - while continuously identifying opportunities for improvement and greater efficiency.
• Partner with HR Business Partners and Centers of Excellence to execute HR programs, contribute to key initiatives, and drive continuous process improvements.
• Interpret and apply HR policies and practices with a strong understanding of local employment requirements; proactively identify risks and recommend appropriate action.
• Collaborate with HR Advisors to drive consistency and alignment in HR support processes and knowledge sharing across regions and lines of business.

Role Essentials

You’ll be set up for success if you have:

• Bachelor's degree or equivalent experience in Human Resources or a related field.
• Demonstrated experience providing HR support and guidance to employees and managers.
• Experience working with HR systems and maintaining accurate employee data and records.
• Experience administering employee lifecycle processes and applying HR policies and programs.
• Strong knowledge of local employment requirements, including works councils, employee representative bodies, and collective bargaining or consultation obligations in the countries supported.

What We'd Like to See

Bonus points if you bring:

• Strong oral and written communication skills with the ability to interact with others with professionalism, discretion, and tact.
• Strong critical thinking and problem-solving skills with a practical, solutions-oriented approach.
• Fluency in English, plus professional proficiency in the primary language(s) of the countries supported (Spanish/Portuguese for LATAM; applicable local languages for EMEA and APAC).
• Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
• Strong ability to establish rapport, gain the trust of others, and effectively build consensus across all levels of the organization.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com. Hyland. All rights reserved.

About Hyland Life

#HylandLifeSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.