Senior HR Generalist

Web Industries; Marlborough (MA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Web Industries, Marlborough, MA, is seeking a Senior Human Resources Generalist to balance employee advocacy with business needs. You will manage HR policies, recruitment, onboarding, payroll, and benefits while ensuring compliance with state and federal laws.

Responsibilities include HR metrics reporting, wellness program coordination, and cross-site support. 4x weekly in Marlborough with one remote day after 60 days; ESOP benefits and employee-owner culture enhance the role.

Qualifications

• Minimum associate degree in HR or business with 5+ years HR experience.
• PHR Certified Professional and/or SHRM-CP certification.
• Excellent verbal and written communication and strong interpersonal skills.
• In-depth knowledge of employment laws and HR best practices.
• Proficiency with Microsoft Office and HRIS tools.

Responsibilities

• Oversee daily HR operations and maintain confidential employee records.
• Lead full-cycle recruitment and collaborate with managers on role requirements.
• Administer payroll, benefits, and onboarding processes (ADP).
• Provide HR metrics and reporting via dashboards and ADP integration.
• Support wellness programs and HR compliance across sites.

Skills

Verbal communication

Written communication

Interpersonal skills

Listening skills

Time management

Education

Associate degree in HR or Business

Bachelor's degree in HR or related field

PHR/SHRM-CP certification

Tools

ADP WFN

Microsoft Office

Excel

Job description

Web Industries a 100% employee-owned company (ESOP), which brings a lot of advantages to the people who work here—beyond the great pay and excellent benefits. You’re not just an employee, you are an employee-owner, with a vested interest in the success of the company. Web Industries’ founder, Bob Fulton, believed that the people who create the value of a company, the employees, should share in the success of the company. We believe there is a real energy that exists when people are open, honest, and work together to meet mutual goals. We do this by living our values:

Heart of an Owner: Taking personal responsibility and pride in our work.

Stronger Together: The power of collaboration and teamwork.

Find a Way: Determination and creativity to overcome challenges

As a company, we thrive on that energy and work to bring it into every product and every project that we touch. At Web, we believe the employee experience is paramount to our company’s success. Working with us, you’ll experience a myriad of cultures, locations, industries, and technologies. And you’ll be part of an employee-owned company dedicated to helping you achieve a fulfilling life and a rewarding career.

POSITION SUMMARY

The Senior Human Resources Generalist administers human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Recruitment and retention of critical talent, Understand and support the accomplishment of business goals. Build credible relationships with HR team allowing for organizational effectiveness.

The Senior Human Resources Generalist will provide an approachable, proactive, and efficient support for the department, and keep co-workers well informed. Work independently and when needed with VP of HR for guidance and support.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

• Oversees the daily workflow and carries out administrative work involving the human resources functions and maintains related records for the corporate office.
• Complete knowledge of company policies, programs and procedures and informs employee and management on the interpretation of policies.
• Support employee questions on benefits, payroll, policies, wellness, etc.
• Handles full cycle recruiting for timely hiring qualified job applicants for open positions; collaborates with department managers to understand skills and competencies required for the openings.
• Conducts new hire orientation and manage HR onboarding process.
• Process bi- weekly payroll , verifying timecard accuracy and maintaining accurate ADP data. May run ADP reports.
• Timely response to employment-related inquiries from employees and staff, bring r complex and/or sensitive matters to the VP Human Resources.
• Process new hires and terminations and conduct exit interviews for corporate employees.
• Provide HR metric reports to HR team via ADP dashboard and manage dashboard reports.
• Update ADP portal and other HR resources, such as forms/processes etc.
• Participate and/or may lead an HR company-wide strategic initiative with guidance from VP Human Resources.
• Oversee and manage HR complaint training programs for corporate employees.
• Participates in requested HR team meetings.
• Manage Wellness Program administration, communication, etc. Assist with Wellness initiatives and Serve as HQ Wellness champion.
• Reconcile benefits for Finance.
• Support Benefit Open Enrollment process.
• Liaison between the Employee Ownership Team.
• Support Performance Management administration and Career Development utilizing the Career Pathway tools & process with guidance from Sr. HRBP.
• Stays current and must be versed with HR compliance on federal, state and local employment laws and regulations and best practices.
• May be required to provide HR support at multiple sites.
• Perform other duties and project work as assigned.

Additional REQUIRED Qualifications/Skills:

• Minimum associate’s degree in human resources or business with 5 years or more of HR Experience.
• Proficient with ADP WFN including payroll, benefits enrollment, and other HR related tools
• Excellent verbal and written communication
• Ability to maintain professionalism, approachability, and strong listening skills under stress in a fast-paced environment.
• PHR Certified Professional and/or SHRM-CP certification
• Excellent interpersonal skills with the ability to handle confidential information/situations with professionalism and diplomacy.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines.
• Ability to act with integrity, professionalism, and confidentiality.
• In-depth knowledge and understanding of employment-related laws and regulations.
• Proficient with Microsoft Office Suite, Excel or related software.
• Competencies: Dealing with Ambiguity, Approachability, Interpersonal Savvy, Integrity and Trust, Listening, Clear Communication skills (written and oral), Confidentiality, Organizational Savvy and Humor

Additional PREFERRED Qualifications/Skills:

• Bachelor's degree in human resources or related field and/or 4-6 years of HR related experience and proven HR applied proficiency in several HR functional areas.
• Travel to other out-of-state locations may be required.
• Must be able to work on government contracts
• Must be able to work 4x per week in Marlborough, MA and one day remote after 60 days of employment.