Providesday-to-day HR operational and employee support across a multi-site,multi-state,fast-paced organization, partnering with HR and leadershipto support employeeexperienceand engagement,annual HR processes,employee lifecycle,andcompliance.
Essential Duties and Responsibilities
Employee Relations
- Buildspositive relationships with employees at all levels by providing helpful, respectful, and responsive support.
- Supportsnew employee onboarding, includingsetting up employee and job codes in HRIS, coordination of first daylogisticswith IT,Payroll,Training and Development, and Hiring Manager,facilitatingnew employeeorientation,processing I-9E-Verify,andmaintainingsystem integrity
- Ensuring employees have the tools, resources, and information needed for success fromoffer acceptance today one, and providing ongoing support during the onboarding ramp-up period.
- Facilitates the offboarding process by preparing required documentation,providingprocess guidance todepartingemployees and managers, andmaintainingexit interview records and related documentation.
- Prepares exit interview reports andmaintainsturnover data for review by HRBPs and leadership.
- Provides administrative support for employee relations matters, includingmaintainingdocumentation, coordinating meetings, and tracking follow-up actions.
- Escalatescomplex employee relations issues or legal concerns to HRBPs or leadership asappropriate.
- Supportsworkplace investigations bymaintainingdocumentation, scheduling meetings, and tracking action items.
- Responds to routine employee inquiries and directs policy interpretation or complex employment-related questions to HRBPs or HR leadership.
- Coordinates workers' compensation injury reporting and claims administration activitiesin accordance withestablished procedures.
- Supportsemployee engagement initiatives, recognition programs, and HR communications.
- Assistsemployment verification requestsin a timely mannerin accordance withcompany policy.
- Maintains familiarity with company policies and HR procedures necessary to perform assigned responsibilities.
- Assists with HR compliance-related recordkeeping, audits, and documentation activities as assigned.
Performance Review
- Servesas a support resourcefor annual HR processes, includingperformance reviews,mid-year reviews calibration,employee engagement surveys,etc.
- Provides administrative support for performance review processes, including communications, tracking, documentation, and follow-up activities.
- Sends notifications, reminders, tracks compliance and ensures adherence to the programrequirements.
Benefits,Leavesand Accommodations
- Provides administrative support for benefits and leave administration byassistingemployeeswith routine questions and helpingfacilitatethe resolution of benefits- and leave-related issues in coordination with the HR Operationsteamand third-party administrators.
- Provides support for employee leave of absence and accommodation processes byassistingwith documentation, tracking requests,monitoringtimelines, return-to-work activities, and communications with employees, managers, payroll, and external partners as needed.
- Assists HRBPs with administrative and process support for employeesseekingmedical, religious, or other legally protected accommodations whilemaintainingconfidentiality and professionalism.
- Assistswith leave administration activitiesin accordance withestablished policies, procedures, and guidance from HR leadership.
- Assistswith the distribution of benefits and leave-related communications and materials and helpsmaintainaccurateleave, accommodation, and benefits records and documentation.
HRData and Recordkeeping
- Maintains HR systems, databases, files, and records to ensure accuracy, integrity, confidentiality, and compliance with company policies and legal requirements.
- Assistwithmaintainingand updating job descriptions, HR procedures, SOPs, reports, forms, and employee resources.
- Support HR audits, reporting, recordkeeping, and compliance-related activities to ensureaccurateand current personnel information.
Miscellaneous
- Participates in HR projects, department initiatives, and process implementation activities as assigned.
- Serves as a backup for Recruiting Operations by creating requisitions, coordinating candidate communications, and scheduling interviews to support a positive candidate experience.
- Maintainsregular attendance including being at work, being on time to work and working until tasksare completed.
- Other duties as assigned.
Competencies
To perform the job successfully, an individual should demonstratethe following competencies:
Greenpoint Core Competencies
- Adaptability -Adapts to changes in the work environment, manages competing demands,and acceptsconstructive criticism/feedback,and changes approach or method to best fit the situation.
- Communications -Expresses ideas and thoughts effectively in verbal and written form,exhibitsgood listening and comprehension, keeps others informed,and usesappropriate communicationmethods.
- Dependability - Responds to requests for service and assistance, followsinstruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, andmaintainsreliable attendance.
- Initiative - Sets and achieves challenging goals,demonstratespersistenceand overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals.
- Teamwork - Balances team and individual responsibilities,exhibitsobjectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests.
- Work Quality - Demonstratesaccuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, andmonitorsown work to ensure quality.
Job Core Competencies
- Performance Coaching – You define responsibilities and expectations, you set goals andobjectives, you give performance feedback, you motivate for increased results, you recognize contributions, and you encourage training and development.
- Customer Service –Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve service.
- Judgment – Displays willingness to make decisions,exhibitssound and accurate judgment, supports and explains reasoning for decisions, includesappropriate people in decision-making process, and makes timely decisions.
- Planning/Organization – Prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, sets goals and objectives, and works in an organized manner.
- Problem Solving – Identifies problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and works well in group problem solving situations.
Summary of Education, Experience & Certification
Bachelor’s degree inHumanResources, Social Services or related fields with a minimum of 3 years’ relevant experience; or equivalent combination of education and experience. HR Generalist experience supporting aerospace, defense, engineering or manufacturing workforces is a plus. SPHR or SHRM – SCP preferred.
Employees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes.
Required Knowledge, Skills & Abilities
- General knowledge and understanding of Wage & Hour Laws, the Fair Labor Standards Act, FMLA, WPFML, ADA, ERISA and COBRA compliance.
- Proficient with Microsoft Office 365 and Human Resource Information System (HRIS) – Success Factors and ADP preferred.
- Ability to maintain a high level of professionalism and confidentiality.
- Ability to build relationships and gain trust with all levels of the organization.
- Ability to advise on policy, procedures and HR related topics.
- Sound judgment, problem-solving skills and ability to function independently.
- Strong verbal, written, analytical and interpersonal skills.
- Outstanding customer service skills.
- Ability to organize effectively and prioritize work to meet deadlines.
- Ability to ensure effective follow-up and follow-through.
- Strong attention to detail and quality.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations and write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of employees, managers, vendors, and the general public.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and have close/color vision ability to adjust focus.
- Ability to work outside core business hours as required.
- Ability to travel as required.
The expected WA salary range for this position is between $56,000.00 - $75,000.00. Actual compensation will be determined based on experience, education, location, and other factors permitted by law.
Our suite of comprehensive benefits include: healthcare (medical, dental & vision), life insurance, paid time off, and a 401(k) savings plan with company match.
About Greenpoint Technologies
Greenpoint delivers nose-to-tail VIP Jet aircraft interiors for private clients and Heads-of-State. We are proud to be known in the aerospace industry for our design and engineering innovation, award-winning company culture, and on-time delivery of our beautiful products. We use leading-edge tools and employee-built processes to deliver extraordinary, one-of-a-kind custom aircraft interiors. It’s complex work, but we work smart. In return for hard work, collaboration, and creativity, our people experience a culture custom built for high achievers:
- Big jobs and stretch assignments.
- High accountability environment, with transparent decisions aligned to values, open communication, and engaged leadership.
- Ability to make a big, visible impact on the end product.
We welcome diverse contributions and provide equal employment opportunities to all individuals without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.