Senior HR Business Partner - Support Services

Cotton On Group; Los Angeles (CA); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Team discount

Competitive pay

Wellness support

Performance incentives

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Development opportunities

Real time recognition

Job summary

Cotton On Group is hiring a Senior HR Business Partner in Los Angeles. You will drive people and culture initiatives, bridging company vision and operations across corporate, store, and distribution teams.

You will work in a hybrid setup, reporting to the Head of HR, guiding talent management, compensation, and employee relations while ensuring regulatory compliance.

Qualifications

• 10+ years of progressive HR experience across talent management, compensation, benefits, employee relations and compliance.
• Retail store ops, distribution/logistics, and corporate HR exposure.
• Hands-on proficiency with Oracle HRIS for data management and workflows.
• Ability to balance strategic design with day-to-day HR execution across multiple sites.
• Strong ability to translate retail and supply chain goals into HR initiatives.

Responsibilities

• Strategic Leadership: Align people strategies with commercial objectives across corporate, field, and supply chain networks.
• Balanced Execution: Combine high-level planning with hands-on HR delivery across frontline, logistics, and corporate teams.
• Multi-Site Talent Management: Oversee onboarding, growth, and retention for office, store, and warehouse populations.
• Performance & Succession: Guide managers through performance issues and succession planning for hourly and salaried staff.
• Change Management: Lead organizational changes to minimize disruption and boost engagement.
• HR Programs & Policy: Oversee compensation, benefits, and employee relations in compliance with regulations.
• Process & Technology Optimization: Use Oracle HRIS to streamline HR operations and payroll touchpoints.

Skills

Strategic leadership

People management

HR programs

Change management

Communication

Business acumen

Tools

Oracle HRIS

Job description

Do you speak fashion? We're hiring! Let’s chat!

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognize our team
• Great benefits for YOU & your family – Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real time recognition

The Role

SENIOR HR BUSINESS PARTNER

Role Overview as the Senior HR Business Partner, you will act as a strategic advisor to leadership, driving people and culture initiatives that scale business growth. You will bridge the gap between company vision and operational reality, maintaining a seamless balance of strategic vision and hands-on execution across our diverse Corporate, Field/Store, and Distribution Center teams.

• Format: Hybrid
• Schedule: 3 days in office per week
• Reporting Structure: Reports directly to the Head of HR

Key Responsibilities

• Strategic Leadership: Partner directly with business leaders across corporate, field, and supply chain networks to align people strategies with commercial objectives. Provide actionable insights on organisational design, culture, and workforce planning.
• Balanced Execution: Maintain the balance of high-level strategic planning with a hands-on commitment to operational execution. Ensure HR programs are built effectively and delivered flawlessly across frontline, logistical, and corporate environments.
• Multi-Site Talent Management: Oversee a diverse talent lifecycle, customizing onboarding, growth, and retention strategies to fit the distinct needs of office, retail store, and warehouse populations.
• Performance & Succession: Champion a culture of high performance. Advise and guide managers through complex performance issues, goal setting, and robust succession planning tailored to both hourly and salaried workforces.
• Change Management: Guide the organization through periods of transition, network growth, and retail evolution. Help leaders build change plans that minimize disruption and maximize employee engagement.
• HR Programs & Policy: Oversee the development and administration of core HR programs, including compensation, benefits, and employee relations, while ensuring strict compliance with local, state, and federal labor regulations.
• Process & Technology Optimization: Leverage the Oracle HRIS platform to continuously evaluate, streamline, and optimize HR operations, payroll touchpoints, and compliance data to drive operational efficiency.

Requirements

• Experience: 10+ years of progressive HR experience with a strong foundation across talent management, compensation, benefits, employee relations, and compliance.
• Industry Focus: Prior HR experience supporting retail store operations, distribution/logistics facilities, and corporate environments.
• Technical Skills: Hands‑on proficiency and experience utilizing Oracle HRIS for data management and operational workflows.
• Execution & Strategy: Proven ability to balance high‑level strategic alignment with the grit required to execute day‑to‑day HR deliverables across multiple sites.
• Business Acumen: Strong critical thinking skills with a proven ability to translate commercial retail, field, and supply chain goals into strategic HR initiatives.
• Change Agent: Demonstrated experience successfully guiding organizations through periods of growth, restructuring, or cultural change.
• Communication: Exceptional interpersonal, collaboration, and communication skills, with a track record of building trust and influencing frontline managers to executive leaders.

PHYSICAL REQUIREMENTS

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life‑changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.

In addition, Cotton On Group will consider qualified applicants, including those with criminal histories, in a manner consistent with local “Fair Chance” ordinances.

CA: This is a full time salary role with the annual wage range of $145,000 - $170,000/yr