Senior HR Business Partner

Banner Health; Phoenix (AZ); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Benefits package

Healthcare coverage

Job summary

Banner Health is seeking a Senior HR Business Partner to serve as a strategic partner across 30+ outpatient locations in the Phoenix area. You will guide leaders on talent, engagement, and organizational change while navigating complex employee relations, workforce planning and leadership development initiatives.

The role emphasizes data-driven HR solutions, collaboration with a broad leadership team, and delivering high-impact programs to improve retention and patient care outcomes.

Qualifications

• Bachelor's degree in Business, HRM or related discipline required.
• 3+ years of progressively responsible HR management experience in a large, multi-site organization.
• Experience in labor relations, workforce planning and leadership development.
• Strong communication, collaboration and problem-solving skills.

Responsibilities

• Partner with leaders on workforce and succession planning, coaching leaders and facilitating talent reviews.
• Investigate employee relations concerns and support organizational changes.
• Analyze workforce trends and develop strategies to improve engagement and retention.

Skills

Strategic partner

Employee relations

Labor relations

Workforce planning

Leadership development

Change management

Coaching

Talent management

Organizational development

Stakeholder management

Education

Bachelor’s Degree in Business, HRM or related discipline

Tools

HR analytics

Job description

Primary City/State: Phoenix, Arizona Department Name: AZ East Admin-Region-Clinic Work Shift: Day Job Category: Human Resources

Join Banner Medical Group's Human Resources team as a strategic partner driving real business outcomes. In this highly visible and influential role, the Senior HR Business Partner supports approximately 1,100 team members, physicians, and advanced practice providers across Arizona Primary Care outpatient practices. You will provide expert guidance on complex people matters — including employee and labor relations, workforce planning, leadership development, and change management — helping leaders build a positive, high-performing work environment that enables exceptional patient care and operational excellence. We are looking for a trusted advisor who is passionate about people and organizational success. As a Sr. HRBP, you will serve as a coach and strategic partner to leaders and employees, navigating talent, performance, engagement, and organizational challenges with confidence. The ideal candidate brings experience in multi-location environments, labor relations, and change management, and thrives in a collaborative setting where both strategic vision and hands‑on problem‑solving are equally valued.

A typical day as a Senior HR Business Partner may include partnering with leaders on workforce and succession planning, coaching leaders, facilitating talent reviews and leadership development, investigating employee relations concerns, supporting organizational changes, analyzing workforce trends, and developing strategies to improve engagement and retention.

You will work closely with leaders across 30+ outpatient primary care locations in the metro-Phoenix area, balancing strategic initiatives with day‑to‑day operational needs — all while making a meaningful impact on both the employee experience and the overall success of the organization.

Hours: Monday- Friday 7a-5p

Location: Banner Health Corp Phoenix (2901 N Central Ave)

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position participates in driving business solutions, culture development and talent management strategies across Banner and their respective business in partnership with the broader Human Resource organization. Leverages metrics, data, and analytics for solutions that drive the business’s performance. Functions as the feedback loop to ensure HR programs are aligned with business needs. Consults and advises business leaders on broad talent issues that impact engagement, retention, and overall business performance and results.

CORE FUNCTIONS

• Participates in, planning, aligning design and own the development of critical talent management solutions to complex business situations for assigned business groups that drive performance and integration. Using knowledge of competitive strategies and tactics in developing culture, recommending development of business organizational structure, vision, and governance, and strategic workforce planning models, succession planning, guiding the capability of teams to meet strategic initiatives and other business scorecard metrics, analytics and solutions, retention and engagement, leadership development planning, change management, process redesign.
• Plans and aligns an interactive ongoing process with leaders in the development and implementation of innovative strategies leading to positive business outcomes around the four perspectives and actively transferring best practices from/to different functions within the organization. Using a strategic mindset thinking about the collective organization, our big picture and avoiding a “silo” mentality acting as an analyst, gathering data as needed and making key decisions that drive results within assigned business units.
• Acts as a courageous fully functioning, highly visible and influential member of the leadership team for business and communities they support. Instills trust while providing counsel and guidance demonstrating interpersonal savvy in all areas of human resource management, ensuring consideration of appropriate policies, practices and employment law consulting on how labor affects people strategy helping to maintain an environment of high retention and engagement and free of third party influence.
• Strong and influential role model for expected Banner behaviors, particularly for those in leadership of Optimizing Organizational Talent, Shape the Future, Executive Presence, collaboration for integration across the continuum, and modeling a consumer oriented culture. Provides current, direct, complete, and actionable positive and constructive feedback to others, facing people problems quickly and directly-regardless of who is involved and what the situation may be not being afraid to take negative action when necessary.
• Builds effective high performing teams acting as the lead responsible for creating appropriate solutions while building strong business relationships, continuously but collaboratively representing the proactive business perspective in the design, two way communication, and implementation of all HR programs with other segments of the HR team. Effectively assesses organizational talent helping others to do the same in an aim to ultimately drive positive outcomes for the organization.
• May plan and align HR strategies for merger and acquisition activity within assigned business units and communities that promotes cultural integration for Banner.
• Ability to excel in a highly matrixed organization to establish performance measures, assess and evaluate operations, and work with leadership to assure efficient and effective delivery of clinical and non‑clinical services that drive us to an integrated delivery network.
• The position promotes system consistency while addressing unique business issues for assigned business groups. This position requires the skill to influence management at all levels in the creation of an environment of choice in a fast paced environment. This role faces unpredictable situations that may have significant financial and exposure for Banner’s brand. This role may be responsible for coordinating services with other administrators, internal legal counsel, executives, and other staff. This position has constant contact with leaders, staff members, division and department heads, and medical staff that drives system integration. Customers of this position are both internal and external, including leadership, staff, physicians, medical staff, regulatory agencies, and community partners.

MINIMUM QUALIFICATIONS

Strong knowledge of human resources and business as normally obtained through the completion of a Bachelor’s Degree in Business, Human Resources Management or related discipline. Requires extensive knowledge and background in talent development, talent acquisition, retention/engagement, and coaching. Also an operating knowledge in the areas of planning, developing, training, budgeting and organizing programs and services, typically acquired through a minimum of three years of progressively responsible human resources management experience is essential. Extensive experience in a large, complex, highly-matrixed, multi-site organization staffed by professionals in multiple disciples. Proven experience in leading best-in-class HR organizational practices. Experience in organizational settings comprised of diverse missions and economic drivers. Knowledge and thorough understanding of rules and regulations governing employment law and the health care business. Skilled in leading a best-in-class HR organization and practices; effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail;. Excellent human relations, organizational and communication skills are essential. Demonstrates conflict management skills tactfully navigating and advocating while building trust and bringing clarity to conversations. Has an understanding of the business strategy and overall vision of the organization, practicing at the top of their capability. Possesses strong business acumen, knows how the businesses works and is knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the organization as a whole. Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive and influential; inspirational; able to make rational decisions in complex and ambiguous situations; highly visible; honorable; self-confident and humble; systems-thinker; innovative; life-long learner; courageous; high-energy; integrity; collaborator; ability to work with diverse stakeholders; strong listener; values multiple disciplines and diversity; and passionate about continuously improving and providing high quality care and service excellence to consumers and employees. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Senior Professional in Human Resources (SPHR) certification preferred. Master’s Degree preferred Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug‑free work environment. Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit‑eligible positions. Please visit our Benefits Guide for more information.