Senior, HR Business Partner

Maven Clinic; New York (NY); Hybrid; USD 140,000 - 165,000; Full time

Benefits offered by this job

401K matching

Parental leave

Career development stipend

Job summary

Maven Clinic is hiring a Senior HR Business Partner to enable people strategy across the organization. You will partner with leaders to drive engagement, performance, and talent programs while guiding employee relations and data-driven decisions.

The role emphasizes collaboration with Recruiting, Legal, and Finance, and involves implementing core HR programs, analytics, and process improvements in a fast-paced environment. Hybrid work with NYC-area in-office days.

Qualifications

• 5+ years of experience in HRBP, People Operations, Talent Management or related HR roles.
• Experience partnering with managers and cross-functional teams in a fast-paced environment.
• Strong attention to detail with data management and documentation.
• Strong communication, relationship-building, and problem-solving skills.
• Ability to manage multiple priorities and operate effectively in ambiguity.
• Enthusiasm for a start-up environment.
• Working knowledge of performance management, employee relations, and talent processes.
• Healthcare or healthcare technology experience is a plus, but not required.

Responsibilities

• Partner with the HRBP team, managers and functional leaders to support employee engagement, team performance, and organizational effectiveness.
• Advise managers on employee relations, performance management, development conversations, and team dynamics.
• Manage employee relations issues and investigations for the teams you support.
• Execute core people programs including performance reviews, compensation cycles, engagement survey action plans, and talent planning processes.
• Analyze people trends and employee feedback to identify insights and actions.
• Use people analytics and business insights to identify trends and drive engagement and retention strategies.
• Partner cross-functionally with Recruiting, People Operations, Legal, and Finance to support consistent processes.
• Identify process improvement opportunities and contribute to scaling people practices across the organization.
• Use AI tooling to automate workflows and increase strategic impact.

Skills

5+ years HRBP experience

Cross-functional collaboration

Data management

Strong communication

Problem solving

Ambiguity tolerance

Startup mindset

Education

Bachelor's degree in HR/Business or related field

Tools

HRIS systems

People analytics

Job description

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

Maven Clinic is looking for an Sr. HRBP to support our business through people partnership and talent program delivery. This role will partner closely with managers and leaders on team engagement, performance management and employee relations. The ideal candidate is a proactive and collaborative people partner who is comfortable navigating ambiguity, solving problems thoughtfully, and building strong relationships across the organization.

As an Sr. HRBP at Maven, you will:

• Partner with the HRBP team, managers and functional leaders to support employee engagement, team performance, and organizational effectiveness
• Advise managers on employee relations, performance management, development conversations, and team dynamics
• Manage employee relations issues and investigations for the teams you support
• Execute core people programs including performance reviews, compensation cycles, engagement survey action plans, and talent planning processes
• Analyze people trends and employee feedback to identify insights and actions
• Use people analytics, business insights, and employee feedback to identify trends, assess organizational health, and drive engagement and retention strategies
• Partner cross-functionally with Recruiting, People Operations, Legal, and Finance to support consistent employee processes and experiences
• Identify process improvement opportunities and contribute to scaling people practices across the organization
• Use AI tooling to automate manual workflows and increase your strategic impact
• Build trusted relationships with employees and managers through responsive, thoughtful partnership
• Contribute to broader People Team initiatives and cross-functional projects as needed

We’re looking for you to bring:

• 5+ years of experience in HR Business Partner, People Operations, Talent Management, or related HR roles
• Experience partnering with managers and cross-functional teams in a fast-paced environment
• Strong attention to detail with organizational rigor around data management and documentation
• Strong communication, relationship-building, and problem-solving skills
• Ability to manage multiple priorities and operate effectively in ambiguity
• Enthusiasm for a start-up environment
• Working knowledge of performance management, employee relations, and talent processes
• Analytical mindset with comfort using people data and insights to inform recommendations
• Strong judgment, empathy, and ability to build trust across all levels of the organization
• Healthcare or healthcare technology experience is a plus, but not required. What is essential is a curiosity and business acumen to inform your understanding of the teams you support.
• This role will support our Operations team in addition to other parts of the business, which includes front-line workers directly interfacing with our members. Experience supporting a front-line workforce is a plus but not required.

The base salary range for this role is $140,000 - $165,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role is only open to candidates in the NYC-metropolitan area and will require you to be in-office for 3 days each week (Tuesday, Wednesday, Thursday). While flexibility will always be core to Maven’s policies, we also believe in the power of in-person connection. Our hybrid work policy was created with both principles in mind.

This role requires active work authorization in the US.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [e-mail]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [e-mail]. For general and additional inquiries, please contact us at [e-mail].