Senior Housekeeping Manager – Lead Guest Experience

ARK; Madera (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

ARK in Madera, CA is seeking a professional housekeeping manager to lead the housekeeping team, ensure high standards of cleanliness, sanitation, and guest safety, and manage the department budget.

The role requires supervisory experience, strong communication and leadership skills, and a commitment to exceptional service; you will hire and train staff, monitor room cleanliness, track issues, and oversee equipment and supplies.

Qualifications

• 2+ years of experience in guest services or hospitality.
• 3+ years of experience in a senior role in the housekeeping department.
• High school diploma or GED is required.

Responsibilities

• Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
• Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
• Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Order cleaning supplies as needed, control inventory and manage the department budget

Skills

Leadership

Communication

Customer service

Detail-oriented

Education

High school diploma or GED

Job description

ARK in Madera, CA is seeking a professional housekeeping manager to lead the housekeeping team, ensure high standards of cleanliness, sanitation, and guest safety, and manage the department budget.

The role requires supervisory experience, strong communication and leadership skills, and a commitment to exceptional service; you will hire and train staff, monitor room cleanliness, track issues, and oversee equipment and supplies.