Senior House Manager

Samaritan Daytop Village, Inc.; Town of Wawarsing (NY); On-site; USD 38,000 - 42,000; Full time

Job summary

Samaritan Daytop Village, Inc. is seeking a Senior House Manager in New York to oversee therapeutic environments and daily client services.

You will monitor treatment activities, coordinate external appointments, and work closely with Operations and Clinical leadership to maintain a safe, compliant program. The role requires supervisory experience, a high school diploma or GED, and the ability to obtain FDNY certifications within 90 days.

Qualifications

• Willingness to obtain FDNY certification within 90 days of hire (Fire Drill Conductor / Fire Guard / Fire Safety Coordinator).
• High School diploma or GED required.
• Three years’ experience in a human services or residential setting with supervisory experience preferred.
• Computer literacy including Microsoft Office and EHR experience.

Responsibilities

• Supervises and monitors the therapeutic environment to maintain a positive milieu and adhere to behavioral guidelines.
• Manages the daily program schedule of activities to ensure timely participation.
• Provides guidance and direction to House Managers.
• Ensures facility cleanliness, security, and safety practices are followed.
• Conducts mandated fire drills and evacuations.
• Oversees medication management and observation during medication pass.
• Performs facility safety checks and room inspections for safety concerns.
• Reviews client appointments and ensures timely transportation and escorts where needed.
• Dispatches vehicles and handles agency paperwork for trips.
• Distributes funds for external appointments (carfare).
• Complies with confidentiality and HIPAA regulations.
• Oversees kitchen operations to ensure compliance with health standards when needed.

Skills

FDNY certification

Interpersonal skills

Computer literacy

Education

High School diploma or GED

Tools

Microsoft Office

EHR

Job description

Overview

Senior House Manager

Join a Healthcare Force for Good!

$27.71-$30.45 per hour

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.

The Role

Under general direction, the Sr. House Manager is responsible for monitoring the therapeutic environment and specific program systems to ensure security, safety and efficiency of daily client services and activities. Responsibilities include monitoring and supporting all client scheduled treatment services or activities ensuring that all are delivered as scheduled. In addition, ensures that all clients’ external appointments are kept and program activities’ coordination by working closely with the Assistant Directors for Operations and Clinical and where applicable, the Program Director. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

Responsibilities

What You Will Do

• Supervises and monitors therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained and interpersonal relationships remain positive.
• Manages daily program schedule of activities. Ensures that events occur and all parties scheduled to participate in particular activities do so.
• Provides guidance and direction to House Managers.
• Supervises and monitors the facility to ensure cleanliness, security, and safety practices are enacted.
• Conducts mandated fire drills/evacuations.
• When indicated as per program standards/policy, administers breathalyzer tests and/or observation of urine specimen collection from clients returning from appointments or other external activities.
• Assumes responsibility for medication management including checking-in of medication and direct observation of clients during medication pass for adherence to their prescribed medication regime.
• Conducts facility/safety runs and room checks to visually assess clients for use of alcohol/drugs or the environment of care for unsafe conditions.
• Reviews internal and external scheduled client appointments for assigned shift and ensures that trips are dispatched promptly.
• Dispatches vehicles, assuring that required agency paperwork is complete and accurate.
• Distributes carfare for external appointments.
• Reviews selection of appointment escorts for appropriateness.
• Complies with 42 CFR confidentiality and HIPAA privacy and security regulations.
• In the absence of the Food Service Staff monitors Kitchen and food preparations to insure compliance with Board of Health.

Qualifications

Who You Will Be

• Willingness to obtain FDNY certification as one of the following: (1) Fire Drill Conductor, (2) Fire Guard or (3) Fire Safety Coordinator within 90 days from date of hire.
• High School diploma or GED.
• Three (3) years’ experience in a human services agency working in a residential setting or work experience in an agency delivering social services or a program for treating substance use and/or mental health population.
• Prior supervisory experience.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
• Good interpersonal skills to interact effectively with clients and staff.

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