Senior House Manager

Samaritan Daytop Village, Inc.; Idaho; On-site; USD 38,000 - 42,000; Full time

Job summary

Samaritan Daytop Village, Inc. in Idaho is seeking a Senior House Manager to supervise the therapeutic environment, ensure safety, and coordinate daily client services and activities. The role requires collaboration with Operations and Clinical leadership to maintain program delivery.

The position demands supervisory experience, a high school diploma, and proficiency in EHR and MS Office. A commitment to working with diverse client populations and strong interpersonal skills is essential.

Qualifications

• High School diploma or GED required.
• Three (3) years’ experience in a human services or residential setting.
• Prior supervisory experience preferred.
• Computer literacy including Microsoft Office Suite and EHR.
• Experience working with diverse racial, ethnic and socioeconomic groups.
• Good interpersonal skills to interact with clients and staff.

Responsibilities

• Supervises the therapeutic environment to maintain a positive milieu and adherence to guidelines.
• Manages daily program schedule of activities and ensures participation.
• Provides guidance to House Managers.
• Monitors facility for cleanliness, security, and safety.
• Performs mandated fire drills/evacuations.
• Administers breathalyzer tests and/or observes urine collection when required.
• Oversees medication management and supervision of medication pass.
• Conducts safety checks and room sweeps for hazards and substance use.
• Reviews and dispatches internal/external client appointments and trips.
• Dispatches agency vehicles and ensures paperwork is complete and accurate.
• Distributes carfare for external appointments.
• Selects appropriate escorts for appointments.
• Complies with 42 CFR confidentiality and HIPAA regulations.
• Monitors kitchen operations for Board of Health compliance when needed.

Skills

Supervisory experience

Interpersonal skills

Computer literacy

EHR

Microsoft Office Suite

FDNY certification readiness

Diversity experience

Education

High School diploma or GED

Tools

None

Job description

Overview

Senior House Manager

Join a Healthcare Force for Good!

$27.71-$30.45 per hour

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.

The Role

Under general direction, the Sr. House Manager is responsible for monitoring the therapeutic environment and specific program systems to ensure security, safety and efficiency of daily client services and activities. Responsibilities include monitoring and supporting all client scheduled treatment services or activities ensuring that all are delivered as scheduled. In addition, ensures that all clients’ external appointments are kept and program activities’ coordination by working closely with the Assistant Directors for Operations and Clinical and where applicable, the Program Director. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

Responsibilities

What You Will Do

• Supervises and monitors therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained and interpersonal relationships remain positive.
• Manages daily program schedule of activities. Ensures that events occur and all parties scheduled to participate in particular activities do so.
• Provides guidance and direction to House Managers.
• Supervises and monitors the facility to ensure cleanliness, security, and safety practices are enacted.
• Conducts mandated fire drills/evacuations.
• When indicated as per program standards/policy, administers breathalyzer tests and/or observation of urine specimen collection from clients returning from appointments or other external activities.
• Assumes responsibility for medication management including checking-in of medication and direct observation of clients during medication pass for adherence to their prescribed medication regime.
• Conducts facility/safety runs and room checks to visually assess clients for use of alcohol/drugs or the environment of care for unsafe conditions.
• Reviews internal and external scheduled client appointments for assigned shift and ensures that trips are dispatched promptly.
• Dispatches vehicles, assuring that required agency paperwork is complete and accurate.
• Distributes carfare for external appointments.
• Reviews selection of appointment escorts for appropriateness.
• Complies with 42 CFR confidentiality and HIPAA privacy and security regulations.
• In the absence of the Food Service Staff monitors Kitchen and food preparations to insure compliance with Board of Health.

Qualifications

Who You Will Be

• Willingness to obtain FDNY certification as one of the following: (1) Fire Drill Conductor, (2) Fire Guard or (3) Fire Safety Coordinator within 90 days from date of hire.
• High School diploma or GED.
• Three (3) years’ experience in a human services agency working in a residential setting or work experience in an agency delivering social services or a program for treating substance use and/or mental health population.
• Prior supervisory experience.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
• Good interpersonal skills to interact effectively with clients and staff.

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