Senior Hospitality Operations Shift Lead (Seasonal)

Ohio Farmers Insurance Company; Westfield Center (OH); Presencial; USD 28.000 - 34.000; A tiempo parcial

Descripción de la vacante

Westfield Country Club is seeking a Seasonal Hospitality Senior Shift Lead, Operations to coordinate daily hospitality operations, supervise staff, and ensure quality service during shifts. The role includes training team members and maintaining safety and SOP compliance across outlets.

The position emphasizes effective communication, scheduling accuracy, and careful record-keeping, with pay in the $20–$25 per hour range based on experience.

Formación

• 3–5 years of experience in Hospitality Operations.
• High School Diploma or GED or commensurate experience.
• Possession of a valid driver's license.

Responsabilidades

• Coordinate the daily operations of a designated Corporate Hospitality location.
• Oversee and delegate duties and supervise line staff (servers, bartenders, event staff, etc.).
• Assist in training and developing line and seasonal employees.
• Lead on-shift training and ensure adherence to SOPs and safety standards.
• Schedule staff based on needs and labor budgets, while monitoring labor hours.
• Maintain shift records, incident reports, and shift summaries; prepare reports.

Conocimientos

Nimble learning

Hospitality Ops

Staff management

Scheduling

Quality control

Educación

High School Diploma or GED

Herramientas

Quality Assurance Tools

Database Management

Documentation

Staff Management

Scheduling Software

Compliance and Regulations

Time and Attendance Systems

Reporting and Analysis

Data Entry

Descripción del empleo

Westfield Country Club is seeking a Seasonal Hospitality Senior Shift Lead, Operations to coordinate daily hospitality operations, supervise staff, and ensure quality service during shifts. The role includes training team members and maintaining safety and SOP compliance across outlets.

The position emphasizes effective communication, scheduling accuracy, and careful record-keeping, with pay in the $20–$25 per hour range based on experience.