Senior Hospice Patient Care RN Manager

Gentiva; Paragould (AR); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement

Recognition Programs

Teammate Assistance Fund

Medical Insurance

Mileage Reimbursement

Paid Holidays

Education Support

CEUs

Life Insurance

Job summary

Gentiva is seeking a Senior Patient Care RN Manager to join our hospice team. Reporting to the Executive Director, you will lead patient care operations, supervise clinical staff, and ensure compliance with company policies and regulatory standards.

You will coordinate IDG meetings, manage referrals and scheduling, and serve as a liaison between clinical teams and external providers. The role requires an RN license in the employment state, a nursing degree or equivalent, and at least 3 years of

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program (Associate degree accepted with relevant experience).
• Minimum 3 years direct patient care experience.
• Knowledge of hospice principles, regulatory compliance, and managed care.
• Strong communication, collaboration, and organizational skills.
• Proficiency with EMR, Microsoft Office, and healthcare software.
• Valid driver’s license and automobile insurance.
• Ability to provide skilled nursing care as needed, including on-call responsibilities.
• CPR certification.

Responsibilities

• Lead and support hospice patient care operations to ensure quality and compliance.
• Supervise, teach, evaluate, and develop nursing and clinical associates.
• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking.
• Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation.
• Oversee scheduling, visit assignments, and timely completion of patient visits.
• Respond compassionately and professionally to referrals and clinical inquiries.
• Serve as a liaison between clinical teams, leadership, and external providers.
• Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC.

Skills

RN License

EMR Proficiency

Communication

Organization

On-call

CPR Certified

Driver's License

Education

Associate Degree in Nursing

Bachelor’s Degree in Nursing (preferred)

Tools

Microsoft Office

Job description

Overview

Lead Compassion. Inspire Excellence. Elevate Hospice Care.

We are seeking a Senior Patient Care RN Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.

As a Senior Hospice RN Patient Care Manager, you will:

• Lead and support hospice patient care operations to ensure quality and compliance

• Supervise, teach, evaluate, and develop nursing and clinical associates

• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking

• Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation

• Oversee scheduling, visit assignments, and timely completion of patient visits

• Respond compassionately and professionally to referrals and clinical inquiries

• Serve as a liaison between clinical teams, leadership, and external providers

• Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC

About You

Qualifications – What You’ll Bring:

• Current Registered Nurse (RN) license in the state of employment

• Graduate of an accredited nursing program (Associate degree accepted with relevant experience)

• Minimum 3 years direct patient care experience

• Knowledge of hospice principles, regulatory compliance, and managed care

• Strong communication, collaboration, and organizational skills

• Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software

• Valid driver’s license and automobile insurance

• Ability to provide skilled nursing care as needed, including on-call responsibilities

• CPR certification

Preferred Experience (Not Required):

• Bachelor’s degree in Nursing

• 2+ years hospice or home care experience

• Leadership experience in clinical supervision or program management

• Certified Hospice and Palliative Nurse (CHPN) certification

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay

• 401(k) with Company Match

• Career Advancement Opportunities

• National & Local Recognition Programs

• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance

• Mileage Reimbursement or Fleet Vehicle Program

• Generous Paid Time Off + 7 Paid Holidays

• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

• Free Continuing Education Units (CEUs)

• Company-paid Life & Long-Term Disability Insurance

• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet state specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace