Senior Hospice Patient Care RN Manager

Heartland Hospice; Flint (MI); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision Insurance

401(k) with company match

Paid time off + holidays

Education Support & Tuition Assistance

CEUs and professional development

Job summary

Heartland Hospice in Michigan is seeking a Senior Patient Care RN Manager to lead patient care operations, supervise clinical staff, and ensure compliance with Medicare, Medicaid, JCAHO, and ACHC standards. Reporting to the Executive Director, you will coordinate IDG meetings, manage scheduling and on-call coverage, and act as a liaison among clinical teams, leadership, and external providers.

This safety-sensitive role requires a current RN license, 3 years of direct patient care, EMR

Qualifications

• RN license in the state of employment.
• Graduate of an accredited nursing program (Associate degree accepted with relevant experience).
• Minimum 3 years direct patient care experience.
• Knowledge of hospice principles, regulatory compliance, and managed care.
• Strong communication, collaboration, and organizational skills.
• Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software.
• Valid driver's license and automobile insurance.
• Ability to provide skilled nursing care as needed, including on-call responsibilities.
• CPR certification.

Responsibilities

• Lead and support hospice patient care operations to ensure quality and compliance.
• Supervise, teach, evaluate, and develop nursing and clinical associates.
• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking.
• Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation.
• Oversee scheduling, visit assignments, and timely completion of patient visits.
• Respond compassionately and professionally to referrals and clinical inquiries.
• Serve as a liaison between clinical teams, leadership, and external providers.
• Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC.

Skills

RN license

Hospice principles

EMR proficiency

Communication

On-call ability

CPR certification

Driver's license

Collaboration

Education

Associate degree in nursing

Job description

Overview

Lead Compassion. Inspire Excellence. Elevate Hospice Care.

We are seeking a Senior Patient Care RN Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.

As a Senior Hospice RN Patient Care Manager, you will:

• Lead and support hospice patient care operations to ensure quality and compliance
• Supervise, teach, evaluate, and develop nursing and clinical associates
• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking
• Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation
• Oversee scheduling, visit assignments, and timely completion of patient visits
• Respond compassionately and professionally to referrals and clinical inquiries
• Serve as a liaison between clinical teams, leadership, and external providers
• Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC

About You

Qualifications - What You'll Bring:

• Current Registered Nurse (RN) license in the state of employment
• Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
• Minimum 3 years direct patient care experience
• Knowledge of hospice principles, regulatory compliance, and managed care
• Strong communication, collaboration, and organizational skills
• Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
• Valid driver's license and automobile insurance
• Ability to provide skilled nursing care as needed, including on-call responsibilities
• CPR certification

Preferred Experience (Not Required):

• Bachelor's degree in Nursing
• 2+ years hospice or home care experience
• Leadership experience in clinical supervision or program management
• Certified Hospice and Palliative Nurse (CHPN) certification

We Offer

• Benefits for All Associates (Full-Time, Part-Time & Per Diem):
  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
• Additional Full-Time Benefits:
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

Location

Heartland Hospice

Our Company

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon

Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care

Home health care: Heartland Home Health

Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.