Senior Home Lending Advisor- Fort Wayne, IN

JPMorganChase; Fort Wayne (IN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive total rewards package

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support and financial co

Job summary

JPMorgan Chase in Fort Wayne, IN, seeks a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle. You will promote Chase Home Lending products, ensure regulatory compliance, and collaborate with branch teams to grow mortgage originations.

The ideal candidate has a Bachelor’s degree or equivalent, 3+ years in mortgage lending and sales, and strong knowledge of local real estate markets, FHA/VA guidelines, and client relationship building.

Qualifications

• Bachelor's degree or equivalent work experience in sales/real estate.
• 3+ years of mortgage lending with proven sales in retail banking.
• Knowledge of the local real estate market.
• Excellent written and oral communication skills.
• Familiarity with FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Meets with customers and introduces new clients to bankers for additional products and services.
• Collaborates with the team to create an outstanding customer experience through marketing efforts.
• Promotes mortgage loan originations within footprint territories and reports within established structures.
• Builds relationships with customers as the mortgage expert.
• Provides consultative recommendations based on financial analysis and customer needs.

Skills

Mortgage lending

Sales experience

Real estate knowledge

Communication skills

FHA/VA/FNMA/FHLMC guidelines

Education

Bachelor’s degree or equivalent experience

Tools

Windows

Job description

Senior Home Lending Advisor – Chase Home Lending

Join our fun, high‑energy team as a Senior Home Lending Advisor in Chase Home Lending and utilize your exceptional knowledge of home lending products by serving as your customers' chief point of contact throughout the life of the loan. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. This role offers a unique opportunity to grow your career while making a significant impact on our business.

Job Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross‑sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories) and functions well within formal and dotted‑line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Preferred Qualifications, Capabilities, and Skills

• FHA/VA sales experience.
• Marketing, promoting, relationship building, and consulting skills.
• Intermediate PC skills in a Windows environment.

Federal Deposit Insurance Act and Related Requirements

This position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer for this position is contingent on JPMorgan Chase’s review of your criminal conviction history. The role also requires compliance with the Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators, National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008, and ongoing annual renewal and updates.

Benefits

• Competitive total rewards package, including base salary, commission‑based pay, and discretionary incentive compensation.
• Comprehensive health care coverage.
• On‑site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Equal Opportunity Employer / Disability / Veterans

We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.