Senior Home Lending Advisor- Muncie, IN

JPMorganChase; Muncie (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

JPMorganChase is looking for a Senior Home Lending Advisor in Muncie, Indiana. In this role, you will leverage your home lending expertise to support clients throughout the loan process and work with a dedicated team to create exceptional customer experiences.

You will be responsible for coaching staff, developing partnerships with local branches, and adhering to regulatory standards while assisting customers in achieving homeownership. Competitive salary and benefits are offered, including comprehensive health care coverage and retirement plans.

Qualifications

• 3+ years of mortgage lending sales experience in banking.
• Experience in coaching and mentoring others.
• Understanding of loan origination compliance and regulations.

Responsibilities

• Coaches and mentors branch team on products and services.
• Works with bankers to meet customer needs.
• Develops marketing efforts for customer outreach.

Skills

Mortgage lending experience

Sales experience

Knowledge of real estate market

Communication skills

Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Education

Bachelor's degree or equivalent work experience

Tools

PC skills

Job description

Job Description

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending. Use your exceptional knowledge of home lending products to serve as the customers’ chief point of contact throughout the life of the loan while the Home Lending team provides shared expertise in this area. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase, and you will have a unique opportunity to grow your career while making a significant impact on our business.

As a Senior Home Lending Advisor, you will join a motivated team dedicated to guiding clients toward fulfilling the dream of homeownership.

Job Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers, and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross‑sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted‑line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of the real estate market in the local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Preferred Qualifications, Capabilities, and Skills

• FHA/VA sales experience.
• Marketing, promoting, relationship building, and consulting skills.
• Intermediate PC skills in a Windows environment.

Federal Deposit Insurance Act and Other Regulatory Requirements

This position is subject to Section 19 of the Federal Deposit Insurance Act and to the Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators. An employment offer is contingent on JPMorgan Chase’s review of criminal conviction history, credit report, information available through NMLS, and other information relevant to a determination by JPMorgan Chase that you demonstrate financial responsibility, good character, and general fitness for the position. A felony conviction within the last seven years disqualifies you from consideration. The position also requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Upon active employment with JPMorgan Chase you must register or update your registration to grant access and reflect your employment. Compliance with the SAFE Act, including successful registration immediately after your start date and timely completion of annual renewal and required updates, is required.

Information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment. For more information about NMLS and registration requirements, see http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

Compensation and Benefits

We offer a competitive total rewards package, including a base salary determined by role, experience, skill set, and location. Eligible employees may receive commission‑based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity. Additional benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer / Disability / Veterans

We are an equal‑opportunity employer and put a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About the Team

The Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We are proud to lead the U.S. in credit card sales and deposit growth and rank first in customer satisfaction.