Senior Home Lending Advisor - Chicago IL - Main

JPMorgan Chase; Chicago (IL); On-site; Full time

Job summary

Join a leading financial services firm as a Senior Home Lending Advisor in Chicago. In this role, you will leverage your expertise in home lending products to guide customers through the loan process while collaborating with a dedicated team. This position offers a unique opportunity to advance your career in a dynamic environment focused on customer satisfaction and compliance.

Benefits

Comprehensive benefits

Health care and wellness centers

Retirement plans

Tuition reimbursement

Mental health support

Financial coaching

Qualifications

• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• Knowledge of the local real estate market.

Responsibilities

• Coach and mentor the branch team by providing product and service training.
• Create an outstanding customer experience through marketing efforts.
• Develop strong partnerships with retail branches to promote mortgage loan originations.

Skills

Communication

Sales

Consultative Skills

Relationship Building

Education

Bachelor's degree or equivalent work experience

Tools

PC skills in a Windows environment

Job description

**Job Profile:**

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending. Use your exceptional knowledge of home lending products to serve as your customers' primary contact throughout the loan process, supported by our experienced Home Lending team. Adhere to all regulatory requirements while marketing and promoting Chase's financial products. This role offers a unique opportunity to grow your career and make a significant business impact.

As a Senior Home Lending Advisor, you will be part of a dedicated team committed to helping clients achieve the dream of homeownership.

**Job Responsibilities:**

1. Coach and mentor the branch team by providing product and service training.
2. Collaborate with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
3. Create an outstanding customer experience through marketing efforts such as direct mail, media advertising, cross-selling, relocation programs, statements, Chase.com, electronic newsletters, outbound lead sourcing, and more.
4. Develop strong partnerships with retail branches to promote mortgage loan originations within footprint territories and operate effectively within reporting relationships.
5. Establish yourself as an internal and external mortgage expert and maintain good customer relationships.
6. Utilize consultative skills to provide financial recommendations based on analysis, product knowledge, and customer needs.

**Required Qualifications, Capabilities, and Skills:**

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of the local real estate market.
• Excellent communication skills, both written and oral.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

**Preferred Qualifications:**

• FHA/VA sales experience.
• Skills in marketing, relationship building, and consulting.
• Intermediate PC skills in a Windows environment.

This position requires compliance with Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators, including review of criminal, credit, and other relevant information, with disqualifications for recent felony convictions. Employment is contingent on registration with the National Mortgage Licensing System (NMLS) under the SAFE Act of 2008, including successful registration and ongoing compliance.

Further information about NMLS registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.

Chase is a leading financial services firm dedicated to helping households and small businesses achieve their financial goals through a broad range of products. Our mission is to foster engaged, lifelong relationships by putting customers at the center of everything we do.

We offer a competitive total rewards package, including base salary, potential commissions, discretionary incentives, comprehensive benefits, health care, wellness centers, retirement plans, tuition reimbursement, mental health support, financial coaching, and more. Specific benefits will be detailed during the hiring process.

We value diversity and are an equal opportunity employer, committed to inclusion and non-discrimination based on protected attributes, with accommodations available for religious practices and disabilities.

**Base Pay/Salary:**

Chicago, IL: $16.20/hour