Senior Hearing Care Training & Development Coach

Starkey Laboratories, Inc.; Eden Prairie (MN); On-site; USD 75,460 - 98,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company match

Paid Time Off and paid holidays

Tuition reimbursement

Job summary

Starkey Laboratories, Inc. is seeking a Senior Clinical Training & Development Specialist in Eden Prairie, MN. This role supports high-quality clinical and sales training across the organization and requires strong facilitation skills. You will facilitate training sessions, provide coaching, and support onboarding for new providers, all while ensuring alignment with training objectives.

The ideal candidate will have a background in hearing care, alongside a strong understanding of sales strategies. A strong track record of training and mentoring in clinical settings is essential.

Qualifications

• 2–4+ years of clinical experience in hearing care.
• Some experience delivering training, coaching, or mentoring in a clinical or retail setting.
• Demonstrated understanding of retail sales strategies and consultative selling.
• Ability to thrive in a fast-paced, field-based environment.

Responsibilities

• Facilitate structured training sessions focused on clinical excellence, patient journey management, and sales methodology.
• Deliver in-clinic coaching, shadowing, and observational feedback to providers.
• Support the end-to-end onboarding experience for new providers.
• Model professional, ethical, and patient-centered communication practices.

Skills

Strong facilitation and presentation skills

Ability to coach and provide constructive feedback to peers

Excellent communication and organizational skills

Proficiency with Microsoft Office, CRM systems, and hearing industry software

Education

Active licensure as a Hearing Instrument Specialist or Audiologist

Job description

Starkey Laboratories, Inc. is seeking a Senior Clinical Training & Development Specialist in Eden Prairie, MN. This role supports high-quality clinical and sales training across the organization and requires strong facilitation skills. You will facilitate training sessions, provide coaching, and support onboarding for new providers, all while ensuring alignment with training objectives.

The ideal candidate will have a background in hearing care, alongside a strong understanding of sales strategies. A strong track record of training and mentoring in clinical settings is essential.