Senior Healthcare Transformation Consultant - NAM RIS

F. Hoffmann-La Roche AG; Indianapolis (IN); On-site; USD 135,000 - 250,000; Full time

Job summary

Roche Information Solutions (RIS) North America seeks a Senior Healthcare Transformation Consultant to map patient journeys, redesign workflows, and drive adoption of diagnostic innovations across the U.S. healthcare system.

In this field-based role, you will lead enterprise discovery, design operating models, build value cases, and coordinate with executives to deliver measurable clinical, operational and economic impact.

Candidates reside within 50 miles of a major airport and travel up to 50%.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Public Health, Clinical Science, Engineering, or a related field.
• 5+ years of healthcare consulting, transformation, operations, clinical/laboratory improvement, population health, change management, or related roles.
• 7+ years of experience in healthcare, with strong understanding of interdependencies among providers, laboratories, and payers.

Responsibilities

• Lead structured discovery and stakeholder interviews across clinical, operational, IT, finance and executive teams.
• Map current and future-state patient journeys and workflows; design governance and adoption plans.
• Develop value hypotheses, business cases and measurement approaches linking outcomes to value.
• Engage health-system leaders to connect RIS solutions to care-pathway redesign and economic value.
• Identify barriers to adoption and develop readiness and change approaches with Roche teams.
• Capture learning from engagements to inform activation strategies and playbooks.
• Facilitate senior-level discussions and translate challenges into actionable decisions.
• Contribute to pre-market commercial motion with DBMs, SGA and RDC Sales.

Skills

Health-system acumen

Consulting capability

Workflow redesign

Change management

Economic value

ACO understanding

Stakeholder influence

Executive communication

Systems thinking

Education

Bachelor's degree in related field

Advanced degree preferred

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position Senior Healthcare Transformation Consultant - NAM RIS Ready to architect the future of digital health and diagnostics? Step into a high-impact role at Roche where you will lead healthcare systems through complex transformations. As a Senior Healthcare Transformation Consultant, you won’t just advise—you will map future patient journeys, redesign critical clinical workflows, and drive the adoption of cutting-edge diagnostic innovations across North America.

The Opportunity

The Senior Healthcare Transformation Consultant - NAM RIS will serve as the healthcare transformation and value consulting capability for Roche Information Solutions (RIS) North America, helping customers define the workflow, operating model and value changes required to adopt digital and diagnostic innovation. Support Digital Business Manager led opportunities and Strategic Growth and Activation (SGA) priorities by translating complex customer challenges into practical transformation, adoption, and value strategies.

The successful candidate is a strategic healthcare consultant who combines structured discovery, multidisciplinary facilitation, systems thinking and change leadership. Able to map patient journeys and workflows, build consensus across clinical, operational and executive stakeholders, translate insight into practical implementation and adoption plans, and connect change to measurable clinical, operational and economic value. This is a field-based role. The territory is the United States. Candidates must reside within 50 miles of a major metropolitan airport. Up to 50% travel is required.

What You Will Do

• Enterprise discovery and transformation strategy: Lead structured discovery and stakeholder interviews across laboratory, clinical, operational, IT, finance, and executive teams to understand enterprise objectives, workflow barriers, organizational dependencies, decision rights, and adoption requirements.
• Workflow and operating-model design: Facilitate current-state and future-state patient journey and workflow mapping, role, ownership, governance, and process design across laboratory, clinical, IT and administrative stakeholders; translate agreed changes into practical implementation and adoption plans that support integration into routine care.
• Economic and operational value: Develop evidence-based value hypotheses, business cases and measurement approaches that connect operational, clinical, and economic outcomes; clearly distinguish validated evidence, customer-specific assumptions and areas requiring further validation.
• Population-health and enterprise engagement: Engage Accountable Care Organizations (ACO), population-health, transformation, strategy, finance, and other health-system leaders to connect RIS solutions to broader enterprise priorities, care-pathway redesign, workflow optimization, and economic value.
• Change and adoption readiness: Identify operating model, workforce, resource, governance, and change-management barriers to adoption and develop practical readiness and change approaches in partnership with the customer, Market Adoption, and accountable Roche teams.
• Pilot learning and feedback cycle: Capture recurring workflow, operating-model, value, and adoption patterns from customer engagements and contribute validated learning to SGA-led commercialization playbooks, Market Adoption learning, reusable transformation methods, and future activation strategies.
• Executive facilitation: Facilitate complex senior-level customer discussions, align stakeholders around shared outcomes, and help translate ambiguous organizational challenges, competing priorities and unclear ownership into actionable transformation decisions.
• Additional tasks: Go to market responsibility and role clarity: As part of RIS NAM Go to Market, this role contributes workflow, operating model, economic value, and adoption expertise to the pre-market commercial motion in partnership with DBMs, SGA and the accountable RDC Sales organization. The role does not own the customer relationship or scaled implementation.
• Capability development: Build internal capabilities in enterprise discovery, executive facilitation, workflow redesign, economic-value framing, change management and outcome measurement.
• Evidence and governance discipline: Maintain clear assumptions, evidence provenance, deliverables, and success measures and avoid unsupported clinical, financial or implementation claims.

Who You Are

Bachelor's degree in Healthcare Administration, Business, Public Health, Clinical Science, Engineering, or a related field. 7+ years of experience in healthcare consulting, transformation, operations, clinical/laboratory improvement, population health, change management or related roles. 5+ years of experience working directly within, or in an industry serving, the U.S. healthcare system, with strong understanding of the interdependencies among providers, laboratories, and payers across clinical, operational, and economic domains. Demonstrated experience engaging director, vice president or executive-level health-system stakeholders in transformation, operating-model, population-health, or value-focused initiatives. Demonstrated experience leading complex discovery, process/workflow redesign, and cross-functional transformation initiatives. Demonstrated ability to develop evidence-based value hypotheses, executive recommendations, and practical change/adoption plans.

Required knowledge, skills and attributes

• Health-system, diagnostic-pathway and operating-model acumen, including ability to map and redesign complex cross-functional workflows.
• Consulting capability across problem definition, structured discovery, diagnosis, facilitation, analysis, synthesis, and executive recommendation.
• Workflow/process redesign, change-management, and adoption-readiness expertise.
• Economic-value and outcome-measurement capability, including ability to distinguish evidence from assumptions and identify meaningful success measures.
• Understanding of ACO, population-health, reimbursement/access, and health-system transformation models.
• Ability to influence senior stakeholders without formal authority and create alignment across competing clinical, operational and financial priorities.
• Executive communication, systems thinking, curiosity, empathy, and sound judgment.

Preferred qualifications

• Advanced degree in Business, Healthcare Administration, Public Health, or related discipline.
• Experience with laboratory medicine, diagnostics, digital health, clinical diagnostic solutions, or health-system analytics.
• Experience working with health-system transformation, strategy, population-health, ACO, or value-based-care leadership.
• Experience building business cases, value models, adoption plans, or transformation roadmaps.
• Internal Roche or major healthcare-consulting experience.

The expected salary range for this position based on the primary location of Indianapolis, IN, is between $134,800 - $250,300. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Relocation benefits are not available for this job posting.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.

We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.

The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.