Senior Healthcare Quality & Compliance Surveyor (Remote)

DNV; Houston (TX); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Generous paid time off

Medical and dental benefits

Vision benefits

401(k) with company match

Education reimbursement

Flexible work schedule

Volunteer time off

Career advancement opportunities

Job summary

DNV's Healthcare Division seeks a Senior Generalist Surveyor to survey healthcare organizations across the United States, with travel up to 100%. You will help ensure compliance with ISO 9001 and NIAHO standards and prepare management reports on nonconformities and risks.

Minimum five years in healthcare quality/risk, strong client communication, and willingness to travel are required; a bachelor’s degree is preferred.

Qualifications

• Five years of experience in healthcare environment or related field such as risk or quality management.
• Excellent customer service skills.
• Strong MS Office skills and ability to produce reports.
• Willingness to travel to customer sites up to 100% and overnight stays.
• Strong written and verbal English communication skills.

Responsibilities

• Participate as a member of the healthcare survey team ensuring provider compliance with the guidelines, principles and written instructions established by DNV.
• Work independently to survey healthcare organizations throughout the United States.
• Apply analysis and reasoning skills to determine healthcare organizations’ degree of compliance with applicable standards and ISO principles.
• Prepares management reports linked to standard nonconformities with potential system vulnerabilities and related organizational risk points.
• Effectively communicates with healthcare organization staff to assess compliance and identify opportunities for improving compliance.
• Where applicable, supervise the work and provide guidance and training to other survey team members.
• Attend scheduled educational calls.
• Complete all required ongoing training and educational requirements.
• Participates in other DNV activities as assigned.

Skills

Customer service

Public speaking

Interpersonal skills

Analytical thinking

Problem solving

Education

Bachelor's degree in healthcare or related field

Tools

MS Office

Job description

DNV's Healthcare Division seeks a Senior Generalist Surveyor to survey healthcare organizations across the United States, with travel up to 100%. You will help ensure compliance with ISO 9001 and NIAHO standards and prepare management reports on nonconformities and risks.

Minimum five years in healthcare quality/risk, strong client communication, and willingness to travel are required; a bachelor’s degree is preferred.