Senior Healthcare QA Test Lead – Facets Claims

Cognizant; Boston (MA); Remote; USD 71,000 - 113,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior Healthcare QA Test Lead – Facets Claims to drive end-to-end testing for healthcare payer systems. You will lead testing, define strategies, and oversee quality governance across projects while mentoring teams.

The role emphasizes deep healthcare payer domain knowledge, claims adjudication, and advanced SQL for backend validation, with a remote US-based work arrangement and strong collaboration with stakeholders.

Qualifications

• 10+ years of experience leading testing efforts for Facets Claims Processing applications.
• Deep knowledge of the Healthcare Payer domain and claims adjudication processes.
• Hands-on experience with Parallel Testing, claims validation, and defect management.
• Advanced SQL skills for backend testing, data validation, and reconciliation.

Responsibilities

• Lead end-to-end Facets Claims and Parallel Testing initiatives across healthcare payer projects.
• Define test strategies, test plans, execution approaches, and quality governance processes.
• Manage testing teams, providing technical guidance, mentoring, and delivery oversight.
• Oversee claims adjudication validation, billing validation, defect management, and issue resolution.
• Collaborate with clients, business SMEs, and cross-functional teams to ensure successful project delivery.
• Monitor project status, risks, quality metrics, and communicate progress to stakeholders.
• Drive continuous process improvements and support UAT, release, and production validation activities.

Skills

Test leadership

Healthcare payer domain

Facets Claims Processing

Parallel Testing

Claims validation

Defect management

Quality governance

Stakeholder management

Communication

Mentoring

Tools

SQL

Job description

About the role

As a Senior Healthcare QA Test Lead – Facets Claims , you will make an impact by leading end-to-end testing initiatives for healthcare payer systems, ensuring accurate claims processing, billing validation, and high-quality software delivery. You will be a valued member of the Quality Engineering team and work collaboratively with clients, business SMEs, project teams, and stakeholders to drive successful project outcomes.

In this role, you will:

Lead end-to-end Facets Claims and Parallel Testing initiatives across healthcare payer projects.

Define test strategies, test plans, execution approaches, and quality governance processes.

Manage testing teams, providing technical guidance, mentoring, and delivery oversight.

Oversee claims adjudication validation, billing validation, defect management, and issue resolution.

Collaborate with clients, business SMEs, and cross-functional teams to ensure successful project delivery.

Monitor project status, risks, quality metrics, and communicate progress to stakeholders.

Drive continuous process improvements and support UAT, release, and production validation activities.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a Remote position open to qualified applicants in the United States . Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

10+ years of strong experience leading testing efforts for Facets Claims Processing applications .

Deep knowledge of the Healthcare Payer domain and claims adjudication processes .

Hands-on experience with Parallel Testing , claims validation , and defect management .

Strong understanding of healthcare benefits , fee schedules , billing , and dental claims .

Advanced SQL skills for backend testing , data validation, and reconciliation activities.

Experience in test planning, execution, reporting, and quality governance.

Proven ability to lead testing teams and manage project deliveries.

Strong stakeholder management, analytical, and communication skills.

These will help you stand out

Experience supporting large-scale healthcare payer transformation, migration, or modernization programs.

Knowledge of healthcare enrollment, provider, or membership systems.

Experience working directly with client leadership and business stakeholders.

Exposure to release management and production support activities.

Experience driving test process improvements and quality metrics reporting.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

The annual salary for this position is between $71,100 to $112,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.