Senior Healthcare IT Applications Analyst - Hybrid

Valley Health; Winchester (VA); Hybrid; USD 98,000 - 154,000; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental and Vision Insurance

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Healthy U Wellness Program

Health Savings/ Flexible Spending

Job summary

Valley Health in Winchester, VA seeks a Senior Application Analyst to lead complex IT projects supporting Patient Access applications (Cadence, Prelude, Grand Central) in a hybrid environment.

The role emphasizes cross-vertical expertise, mentoring, release and change management, and continuous education. A Bachelor's in healthcare/IT and multiple certifications (ITIL, Scrum Master, Epic) are required or strongly preferred.

Qualifications

• Bachelor's degree in healthcare or IT, or 7-10 years of equivalent work experience required.
• Experience in change management required.
• Experience in intra-system design required.
• Experience in IT or healthcare role required.
• ITIL Foundations certification required.
• Certified Scrum Master required.
• All education/certifications should be current.

Responsibilities

• Implement and maintain application systems and databases (maintenance and solutioning work).
• Participate in all types of IT projects, including complex solutioning.
• Generate project plans, validate timelines, and maintain documentation.
• Optimize application systems and ensure overall health.
• Educate and mentor teammates (Tier 1-2), assist team lead with agile projects.
• Review escalated nova notes and advise on the next steps.
• Run a minimum of two reliability projects and three enhancement initiatives per year.
• Meet team SLA’s/KPI’s.
• Lead meetings, resolve conflicts, and follow project plans.
• Participate in continued education/self-improvement events yearly.
• Track and report resource and capacity planning every quarter.
• Create updated content to support services in service now.
• Participate in release and change management for applications.
• Build expertise in integrated application build.
• Mentor application teams.
• Adheres to on-call and downtime standards.
• Provides feedback on employee evaluations, if requested.
• Active on SMO or SMO subgroup.
• Creates, assures accuracy of service catalog.
• Serves as a release coordinator for application reliability work.
• Agile skill set.
• Implementation and use of all Ai tools that support role.

Skills

Effective communication

Microsoft Office proficiency

Regulatory knowledge of EHRs

Independent and collaborative work

Education

Bachelor's degree in healthcare or IT

Tools

Epic EHR system

ServiceNow

ITIL tools

Job description

Valley Health in Winchester, VA seeks a Senior Application Analyst to lead complex IT projects supporting Patient Access applications (Cadence, Prelude, Grand Central) in a hybrid environment.

The role emphasizes cross-vertical expertise, mentoring, release and change management, and continuous education. A Bachelor's in healthcare/IT and multiple certifications (ITIL, Scrum Master, Epic) are required or strongly preferred.