Senior Healthcare ERP Systems Analyst (Supply Chain)

Hoag Health System; Santa Ana (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian in Orange County, CA, seeks a Supply Chain ERP Systems Analyst II to lead ERP initiatives spanning Workday, Oracle, SAP, and Infor Lawson. You will optimize procurement, inventory, and data governance while partnering with IT, Finance, and Clinical Support Services.

The role emphasizes process improvement, reporting, and system upgrades, with mentoring of junior analysts and ensuring regulatory compliance.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 5–7 years of experience supporting healthcare supply chain, finance, or ERP systems.
• Experience leading ERP projects, system implementations, upgrades, testing, and process improvement initiatives.
• Advanced experience managing and maintaining data within ERP systems such as Workday, Oracle, SAP, or Infor Lawson.
• Strong understanding of healthcare supply chain operations, purchasing, inventory management, item master governance, and contract management.
• Comprehensive database and reporting knowledge, including report development, data analysis, and system integrations.
• Advanced proficiency with Windows applications, including Excel, Access, Word, Visio, and PowerPoint.
• Experience with business intelligence and reporting tools preferred.
• Ability to develop expertise in additional enterprise applications and healthcare information systems as required.

Responsibilities

• Provide advanced day-to-day support for Supply Chain ERP systems (e.g., Workday, Oracle, SAP, Infor Lawson).
• Item Master maintenance and governance.
• Contract pricing support, validation, and maintenance.
• Inventory location management and optimization.
• Vendor and product data management.
• Monitor system performance, identify trends, troubleshoot complex issues, and resolve incidents in a timely manner.
• Lead coordination of system upgrades, patches, testing, and enhancements.
• Serve as the escalation point for ERP-related issues and recommend sustainable solutions.
• Maintain system integrity while ensuring compliance with organizational policies and procedures.
• Analyze and evaluate business processes across departments, including Supply Chain, Finance, Clinical Support Services.
• Gather, document, validate, and prioritize business requirements.
• Translate business requirements into functional ERP solutions and process improvements.
• Lead workflow redesign and business process improvement initiatives.
• Conduct root cause analysis and recommend corrective actions for recurring issues.
• Partner with department leaders to identify opportunities to improve operational performance and user experience.
• Configure and maintain ERP modules based on organizational and operational needs.
• Lead implementation of system enhancements and optimization initiatives.
• Identify opportunities to automate workflows, reduce manual effort, and improve data quality.
• Evaluate current ERP functionality and recommend future-state solutions.
• Ensure system configurations align with healthcare regulatory requirements, including HIPAA and applicable industry standards.
• Ensure data accuracy, integrity, governance, and security within ERP applications.
• Develop, maintain, and enhance reports, dashboards, scorecards, and analytics tools.
• Perform advanced data analysis to support operational and strategic decision-making.
• Monitor key performance indicators and provide actionable recommendations.
• Support audits and data validation efforts through accurate reporting and documentation.
• Lead and support integrations between ERP systems and related healthcare platforms including EHR/EMR, procurement, inventory management, and financial systems.
• Collaborate closely with IT teams, vendors, project managers, and departmental leadership.
• Serve as a liaison between technical and non-technical stakeholders.
• Participate in strategic planning and ERP roadmap initiatives.
• Support project management activities, including planning, testing, implementation, and post-go-live support.
• Develop and maintain user guides, workflow diagrams, technical documentation, and standard operating procedures.
• Deliver training and education to end users on ERP functionality and best practices.
• Provide ongoing user support and knowledge transfer activities.
• Mentor and provide guidance to junior analysts and end users.
• Promote standardization and adoption of best practices across Supply Chain systems and processes.

Skills

ERP systems knowledge

Stakeholder collaboration

Analytical thinking

Process improvement

Education

Bachelor's degree in Healthcare Administration, Business Administration, Information Systems, Finance, Accounting, Supply Chain Management, or related field

Master's degree preferred

Tools

Workday

Oracle

SAP

Infor Lawson

Job description

Hoag Memorial Hospital Presbyterian in Orange County, CA, seeks a Supply Chain ERP Systems Analyst II to lead ERP initiatives spanning Workday, Oracle, SAP, and Infor Lawson. You will optimize procurement, inventory, and data governance while partnering with IT, Finance, and Clinical Support Services.

The role emphasizes process improvement, reporting, and system upgrades, with mentoring of junior analysts and ensuring regulatory compliance.