Senior Health System Operations & Admin Manager

U.S. Department of Defense; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

U.S. Department of Defense seeks a skilled Healthcare Administration Manager based at Brooke Army Medical Center, Fort Sam Houston, San Antonio, TX.

The role oversees day-to-day operations, staff, and coordination of clinical and administrative functions to assure high-quality, compliant patient care. Responsibilities include optimizing panels and schedules, advising on personnel matters, and maintaining Joint Commission and PCMH standards.

Qualifications

• Appointment may be subject to a suitability or fitness determination.
• A Personnel Security Investigation is required.
• One-year supervisory probationary period required.
• Seasonal influenza vaccinations or recognized exemption required.
• A pre-placement medical examination is required.
• Immunization screening is required; Hepatitis B immunization may be required for positions with direct patient contact.

Responsibilities

• Manages day-to-day operations of the practice, including access management, business planning, personnel/resource management, safety, compliance, training, customer service, information management and analytics.
• Collaborates with nursing and clinical leads to ensure delivery of comprehensive, continuous, coordinated care.
• Manages business operations for a complex medical practice; provides guidance on regulations and policies.
• Applies advanced healthcare administration knowledge to maximize practice performance for enrollment, access, and workload.
• Coordinates panel sizes, clinician availability, appointing rules/templates and schedules.
• Serves as liaison between clinics personnel and the parent MTF on civilian personnel management and manpower utilization.
• Ensures compliance with Joint Commission ambulatory care standards for accreditation and PCMH standards.
• Participates in interviews, selection, onboarding; advises leadership on civilian personnel matters such as promotions, performance evaluations, awards, disciplinary actions, and grievances.
• Provides first level supervision to administrative staff; develops performance plans, evaluates work performance, investigates grievances and implements action.

Job description

U.S. Department of Defense seeks a skilled Healthcare Administration Manager based at Brooke Army Medical Center, Fort Sam Houston, San Antonio, TX.

The role oversees day-to-day operations, staff, and coordination of clinical and administrative functions to assure high-quality, compliant patient care. Responsibilities include optimizing panels and schedules, advising on personnel matters, and maintaining Joint Commission and PCMH standards.