Senior Health Services Supervisor

Molina Healthcare; Miami (FL); On-site; USD 66,000 - 130,000; Full time

Job summary

Molina Healthcare in Miami is seeking a Nursing Manager to lead a multidisciplinary team across care management, utilization management, behavioral health, transitions, LTSS and special programs. You will drive integrated care delivery, uphold regulatory standards, and help shape strategy to improve member outcomes.

You will supervise day-to-day operations, ensure staffing and performance metrics, and collaborate with senior leaders to promote coordination and access for diverse member

Qualifications

• At least 5 years of health care experience, including managed care exposure (utilization/care management, transitions, LTSS, or related programs).
• Clinical licensure and/or certification required if mandated by state contract or regulation; active and unrestricted in state of practice if licensed.
• Strong customer service focus and member-centric approach.
• Ability to work across diverse settings and with varied populations.
• Strong organizational and problem-solving skills and ability to manage multiple deadlines.

Responsibilities

• Oversees multidisciplinary team performance in care management, utilization management, behavioral health, LTSS, and related programs.
• Ensures compliance with state/federal regulations and Molina clinical model.
• Leads day-to-day operations, assesses systems, and improves service delivery efficiency.
• Maintains staffing levels and monitors productivity, quality audits, and performance indicators.
• Collaborates with senior leadership and promotes cross-functional integration to enhance continuity of care.

Skills

Customer service

Communication

Microsoft Office

Education

Nursing license or equivalent licensure

Tools

Microsoft Office

Job description

Molina Healthcare in Miami is seeking a Nursing Manager to lead a multidisciplinary team across care management, utilization management, behavioral health, transitions, LTSS and special programs. You will drive integrated care delivery, uphold regulatory standards, and help shape strategy to improve member outcomes.

You will supervise day-to-day operations, ensure staffing and performance metrics, and collaborate with senior leaders to promote coordination and access for diverse member