Senior Hardware Development Engineer, Hardware Engineering Services

Amazon Web Services (AWS); Austin (TX); On-site; USD 120,000 - 200,000; Full time

Job summary

Join Amazon Web Services (AWS) as a Senior Hardware Development Engineer, where you will innovate within a fast-paced, collaborative environment. This role involves designing high-performing hardware for global cloud infrastructures, solving challenging operational issues, and improving customer experiences. Bring your experience in server and network designs to help shape the future of cloud computing.

Qualifications

• 5+ years of experience with complex server designs.
• Proven results-oriented with a bias for action.
• Experience with deploying hardware at scale.

Responsibilities

• Work with other subject matter experts to deliver best customer experience.
• Interface with customers for project requirements.
• Solve operational challenges to improve current experiences.

Skills

Debug and root cause analysis

System development

Interdisciplinary teamwork

Customer experience improvement

Education

BS degree in EE, CE, or CS

MS degree in EE, CE or CS

Tools

PCIe

Memory management

Storage technologies

Server architecture

Job description

Senior Hardware Development Engineer, Hardware Engineering Services

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Description

Come work on Amazon Web Services (AWS) EC2 Networking and Outpost hardware team. We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and an unique opportunity to be part of the product's growth story. Are you interested in building high performant hardware used to run the largest cloud computing infrastructures in the world, and managing systems at scale? If yes, come join us.

Description

Come work on Amazon Web Services (AWS) EC2 Networking and Outpost hardware team. We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and an unique opportunity to be part of the product's growth story. Are you interested in building high performant hardware used to run the largest cloud computing infrastructures in the world, and managing systems at scale? If yes, come join us.

Key job responsibilities

You will be part of a team that solves systemic issues, drives changes back into development and builds mechanisms to scale and efficiently operate our infrastructure at the Edge and Data Center. As a member of the AWS Hardware team, you will work with other subject matter experts in compute, memory, storage technologies to develop and deliver the best customer experience in cloud computing.

We aim to hire engineers who will thrive in a fast-paced, collaborative and open environment, who aren't afraid to dive-deep to solve seemingly impossible challenges, who want to build rock solid never-fail, highly-secure hardware at world-class scale and who obsess over customers.

A day in the life

Your day to day responsibilities will include interfacing with our internal and external customers to understand project requirements and facilitate system development on top of your server design. You will be responsible for solving operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs. You will work directly with vendors and ODM/JDM design teams to develop and manufacture your product at scale.

About The Team

The team is comprised of both Hardware Design Engineers, System Design Engineers, Software Development Engineers and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications

• BS degree in EE, CE, or CS
• 5+ years of experience with complex server, storage or network server designs
• 5+ years of experience developing functional specifications, design verification plans, functional test procedures and operational repair plans
• 5+ years of experience with debug and root cause analysis of PCIe, memory, storage subsystems or networking
• 3+ years of advanced support experience managing customer escalations to quickly identify root cause and resolve issues in a large scale production environment (data center or similar).
• Working with interdisciplinary teams to execute product design from concept to production
  
  

Preferred Qualifications

• MS degree in EE, CE or CS
• Technical background in server design or architecture, specifically having led the development of multiple complete servers
• Experience with server technologies: BIOS, BMC, signal integrity, memory, storage, PCIe, thermal
• Experience with deploying and operating hardware and applications at scale
• Developed monitoring and alerting systems to quickly identify and categorize failures in production environments
• Proven results oriented person with a bias for action.
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Data Services, Inc.

Job ID: A3012000

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing and Engineering

• Industries

  IT Services and IT Consulting

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