Senior Guidewire Business Systems Analyst - BillingCenter

Kemper; Chicago (IL); On-site; USD 86,000 - 144,000; Full time

Job summary

A leading insurance company is seeking a Senior Guidewire Business Systems Analyst - BillingCenter in Chicago. This role entails collaborating with developers and stakeholders to deliver product requirements, involved in medium to large-scale projects, with a focus on process improvements and change management. Candidates should have extensive experience with Guidewire BillingCenter and a strong foundation in P&C insurance.

Qualifications

• 7 years of business systems analyst experience required.
• Expert knowledge of P&C Insurance.
• Strong design/configuration experience with Guidewire.

Responsibilities

• Liaison with business for IT portfolio coordination.
• Lead complex change management activities.
• Conduct training sessions and document procedures.

Skills

Guidewire BillingCenter

Data analysis

Documentation of workflows

Business analysis

Leadership

Education

College degree in IT or business administration

Tools

JIRA

Confluence

ServiceNow

AWS

Job description

Senior Guidewire Business Systems Analyst - BillingCenter

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Senior Guidewire Business Systems Analyst - BillingCenter

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Kemper is seeking an experienced Senior Guidewire BillingCenter Business Systems Analyst. Work with a team focused on collaboration with developers, testing analysts and stakeholders to deliver on product and program requirements for Kemper’s usage of Guidewire BillingCenter. Accountable for medium to large scale projects, this role will actively participate and interact to understand business needs, identify the best solutions, lead complex change management activities, and support application configuration. Position Responsibilities: Serve as an experienced Business Systems Analyst with a depth of expertise in Guidewire BillingCenter. Liaison with business for IT portfolio coordination. Perform systems analysis and development of technical design documents. Research and develop functional design documents. Provide detailed inputs to application testing and support user acceptance testing. Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation, leveraging prior BillingCenter experience. Lead complex change management activities, including: Training (e.g., training plans and materials, training sessions). Process improvements and efficiencies Documentation support (e.g., operational procedures, troubleshooting guides). Production readiness activities (e.g., war room, deployment support and checkout, user support). Lead analysis, design, implementation, and testing of BillingCenter configuration. Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve. Perform procedural duties within standardized practices, where applicable. Comply with and support all corporate, department and security policies and procedures. Support high level estimation and design during Ideation. Provide oversight of small work requests. Mentor BSA group to increase overall level of performance. Coordinate production activities such as: Triage, troubleshooting Data analysis (e.g., SQL / data analysis) Product and compliance requests Occasional travel may be required based on project needs. Position Qualifications: 7 years of business systems analyst experience required. 4 years of extensive business systems analyst experience with Guidewire Insurance Suite 2 years of recent on-going experience with Guidewire BillingCenter. Expert knowledge of P&C Insurance. Non-standard Auto Insurance experience preferred. Must be proficient with business analysis including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis. Advanced knowledge of systems development lifecycle activities Strong design/configuration experience within Guidewire BillingCenter. Guidewire BillingCenter configuration testing skills (behavior-driven approach to test cases, expected results, user acceptance testing, and test execution including clock-based testing). Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage). Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience. Current expertise using JIRA/Confluence. ServiceNow and AWS knowledge is a plus. The range for this position is $86,200 to $143,600. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Insurance

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