Senior GTMS Consultant - Remote Lead Implementations

Vistex Career; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Healthcare plan

401(k)

Paid time off

Volunteer days

Job summary

Vistex is a global enterprise software and services company that helps businesses control pricing, trade, royalties and incentives. The GTMS Senior Consultant will be a focal point for the customer project, driving requirements, design, configuration, walkthroughs, testing and cross-team collaboration across product development, training, support and system administration.

You will lead a team, manage issues, coordinate upgrades, document resolutions and ensure deliverables meet timelines using

Qualifications

• Bachelor's or better in Computer Engineering or related field.
• 10 years: Experience as Senior Consultant GTMS or similar.
• Hands-on experience implementing packaged software for one or more business processes.
• Adept at running workshops with customers to extract requirements, analyze them and formulate the design of the to-be solution.
• Actively involved in full lifecycle software implementations from requirement to hypercare.
• Willing to roll up your sleeves and do configuration of the software.
• Excellent communication and client handling skills in high-pressure situations.
• Capable of working in a fast-paced, multi-time-zone, collaborative environment.

Responsibilities

• Lead a team of support consultants and guide them on production issues, bugs and SLAs.
• Organize meetings with customers for high priority issues and direct the consulting team.
• Address application system issues for multiple clients after go-live.
• Work on system enhancements by understanding requirements and coordinating development.
• Play an active role on client system upgrades.
• Carry out walkthroughs and end-user demonstrations or knowledge transfer sessions.
• Document new features, issues and resolutions.
• Monitor issues in the helpdesk ticket queue.
• Perform requirement gathering, design and configure the system.
• Provide functional specs to developers and test custom code.
• Carry out all functional upgrade activities and regression testing.
• Lead sessions with users to show new functionality or resolutions.
• Proactively communicate progress and maintain a resolution knowledge base.

Job description

Vistex is a global enterprise software and services company that helps businesses control pricing, trade, royalties and incentives. The GTMS Senior Consultant will be a focal point for the customer project, driving requirements, design, configuration, walkthroughs, testing and cross-team collaboration across product development, training, support and system administration.

You will lead a team, manage issues, coordinate upgrades, document resolutions and ensure deliverables meet timelines using