Senior Growth Designer, Patient New New York, New York, United States; Remote; San Francisco, C[...]

Headway; San Francisco (CA); Remote; USD 183,000 - 216,000; Full time

Job summary

Headway is seeking a Senior Growth Designer to enhance user experiences and achieve conversion goals for mental health care access. You will shape how patients find and engage with care through innovative design strategies. Collaborate with diverse teams in a remote or flexible working environment. Join us to make a significant impact in mental health care access and improve users' lives.

Benefits

Health Coverage

Retirement Plans

Wellness Stipends

Therapy Reimbursement

Parental Leave

Fertility Benefits

Paid Holidays

Flexible PTO

Professional Development Opportunities

Work-from-Home Stipend

Qualifications

• 5-8 years of experience as a Product Designer.
• 3+ years in growth-related teams.
• Experience in designing consumer-facing web products.

Responsibilities

• Design user experiences for acquisition and intake.
• Prototype and implement experiments to improve patient searches.
• Collaborate with various teams to deliver high-quality designs.

Skills

Visual Design

Interaction Design

Hypothesis-driven Iteration

User Research

Education

Bachelor's Degree in Design or related field

Job description

New York, New York, United States; Remote; San Francisco, California, United States; Seattle, Washington, United States

Headway’s mission is to build a new mental health care system accessible to all. We have developed technology that helps people find quality therapists through the first software-enabled national network of providers accepting insurance.

In the US, 1 in 4 people have a treatable mental health condition, yet most providers do not accept insurance, making therapy unaffordable for many. Headway aims to change this by making it easier for therapists to accept insurance and expand their practice.

Founded in 2019, Headway has grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states, who use our software and have served over 1 million patients. We are a Series D company with over $325 million in funding from investors including a16z, Accel, GV, Spark Capital, Thrive Capital, Forerunner Ventures, and Health Care Service Corporation.

We want your experience here to be meaningful. Join us to improve mental healthcare for everyone.

About the role:

As a Senior Growth Designer on Headway’s Patient team, you will design the initial user experience—where people first land, evaluate their options, and decide to proceed. Your work will shape first impressions and influence whether patients get the care they need.

You will work across marketing and product channels to create scalable acquisition and intake experiences, balancing immediate conversion goals with long-term design vision, while learning from real user needs.

In this role, you will:

• Lead design for SEO/SEM acquisition experiences and emerging channels.
• Prototype and implement experiments to improve patient search for care.
• Translate ideas into high-quality visual designs ready for production.
• Collaborate with product managers, marketers, engineers, researchers, and other designers.

You’ll be a great fit if:

• You have 5-8 years of experience as a Product Designer, with 3+ years in growth-related teams, designing high-performing consumer-facing web products.
• You possess strong visual and interaction design skills and enjoy elevating design standards.
• You are excited by hypothesis-driven iteration, experimentation, and measurable impact.
• You can turn user insights and business goals into polished, intuitive designs.
• You want your work to make a meaningful difference in people's lives.

Compensation and Benefits:

The expected base salary range is $183,600 - $216,000, depending on qualifications, experience, and location. The role may also include performance-based bonuses and equity.

We offer comprehensive benefits including health coverage, retirement plans, wellness stipends, therapy reimbursement, parental leave, fertility benefits, paid holidays, flexible PTO, and professional development opportunities.

• Benefits include:
• Equity
• Medical, Dental, Vision
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• Parental Leave
• Fertility Benefits
• Paid Holidays and Holiday Break
• Flexible PTO
• Employee Assistance Program
• Training and Development

#LI-RJ1

We value diversity and are committed to creating an inclusive environment. We provide reasonable accommodations for applicants with disabilities. Please inform us if accommodations are needed during the application or interview process.

Our employees work remotely across the US, with options to work from offices in New York City, San Francisco, and Seattle. Headway participates in E-Verify. To learn more, click here.

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