Senior Group Sales Manager

Westin Chicago North Shore; Chicago (IL); Vor Ort; USD 90.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid time off

Six paid holidays and floating holiday

401(k) with company match

Life and disability insurance

Employee assistance programs

Employee discounts

Zusammenfassung

Westin Chicago North Shore is seeking a driven sales professional to solicit group business and help the hotel meet and exceed revenue targets in rooms and food and beverage. The role involves telephone solicitation, outside calls, site inspections and written communications to drive new and existing accounts.

You will coordinate with other departments to ensure quality guest service, participate in sales meetings, and represent the hotel at events.

Qualifikationen

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Most tasks are performed independently or in a team environment with the employee acting as a team leader.
• Must possess basic computer skills.
• Knowledge of hotels and competitive markets.
• Ensure that guest satisfaction is consistently obtained and maintained.

Aufgaben

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop/maintain knowledge of market trends, competition and customers.
• Develop and maintain rapport with key community contacts & vendors to ensure a visible presence in the community.
• Be a leader and a role model to all employees.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.

Kenntnisse

Communication skills

Leadership

Team player

Computer skills

Market knowledge

Jobbeschreibung

Description

JOB SUMMARY

Solicit group business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage.

ESSENTIAL FUNCTIONS

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop/maintain knowledge of market trends, competition and customers.
• Develop and maintain rapport with key community contacts & vendors to ensure a visible presence in the community.
• Be a leader and a role model to all employees.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.

In accordance with Illinois law, the anticipated pay range for this position is:

$90,000 – $95,000 per year

The final offer will be based on factors including, but not limited to, relevant experience, skills, education, internal equity, and market conditions.

Eligible team members may have access to a comprehensive benefits package, which may include:

• Medical, dental, and vision insurance
• Paid time off (vacation, sick time, holidays)
• Six paid company holidays and one floating holiday
• 401(k) with company match (up to 4%)
• Life and disability insurance
• Employee assistance programs
• Employee discounts (hotel and travel discounts)

Eligibility for benefits may vary based on position, employment status, and tenure.

Additional Compensation

This role maybe eligible for additional compensation, including:

• Bonus or incentive programs
• Commissions (if applicable)

Details will be provided during the interview process.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Most tasks are performed independently or in a team environment with the employee acting as a team leader.
• Must possess basic computer skills.
• Knowledge of hotels and competitive markets.
• Ensure that guest satisfaction is consistently obtained and maintained.

Ability to make decisions with only general policies and procedures available for guidance.

AVAILABILITY

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.