Director of Sales

Hampton Inn Chicago Downtown - Magnificent Mile; Chicago (IL); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holidays (6+1)

Job summary

Hampton Inn Chicago Downtown - Magnificent Mile seeks a seasoned Director of Sales to lead revenue growth and strategy for the hotel. You will drive bookings, analyze market value, and negotiate favorable terms while maintaining exceptional guest service.

The role emphasizes forecasting accuracy, team leadership, and collaboration with Sales/Catering/Convention teams to close business opportunities. Monday–Friday focus with demand-driven hours and potential weekend shifts.

Qualifications

• Requires 5+ years of Director of Sales experience.
• Must communicate clearly in written and spoken English.
• Ability to lead and mentor sales staff.

Responsibilities

• Achieve and exceed budgeted room nights and revenue goals annually.
• Analyze total value of each piece of business and negotiate best revenue outcomes.
• Utilize the marketing plan to uncover new business opportunities.
• Forecast revenues with current information accuracy.
• Recruit, direct, manage, train and counsel sales staff.
• Assist Sales/Catering/Convention services in obtaining customer information and closing business.

Skills

Sales leadership

Revenue management

Forecasting

Budgeting

Communication

Team management

Tools

Microsoft Word

Excel

Delphi

Job description

Description

JOB SUMMARY

Implement a successful solicitation strategy to targeted guests in order to meet and/or exceed revenue goals.

ESSENTIAL FUNCTIONS

• Achieveand exceed budgeted room nights and revenue goals annually.
• Analyze and estimate total value of each piece of business and negotiate bestsituation for achieving optimum revenue for the hotel while ensuring excellent customer service.
• Utilize the marketing plan in order to uncover new and potential business.
• Ensure accuracy for forecasting of revenues with most updated information.
• Recruit, direct, manage, train and counsel sales staff.
• Assist Sales/Catering/Convention services in obtaining necessary customer information and closing business, as requested.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with other key executive members.
• Provide constructive feedback to all departments and to hotel sales and marketing staff.
• Be a leader and role model to all employees.
• Additional duties as necessary and assigned.

Requirements

Job Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Requires 5 or more years of Director of Sales Experience.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and Delphi.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Extensive knowledge of sales skills.
• Ability to assess/evaluate employees' performance fairly.
• Extensive knowledge of revenue management.
• Ability to recruit, supervise, train and motivate multiple levels of managers.
• Knowledge of hotel and competitive market.
• Ability to analyze data and establish appropriate action plans.

AVAILABILITY

This company operates seven days a week, 24 hours a day. Generally, the position works Monday through Friday with hours varied based on business demand. At times it may be necessary to move you from your accustomed work day, to include Saturdays and Sundays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

In accordance with Illinois law, the anticipated pay range for this position is:

$95k-$105k annually

The final offer will be based on factors including, but not limited to, relevant experience, skills, education, internal equity, and market conditions.

Eligible team members may have access to a comprehensive benefits package, which may include:

• Medical, dental, and vision insurance
• Paid time off (vacation, sick time, holidays)
• Six paid company holidays and one floating holiday
• 401(k) with company match (up to 4%)
• Life and disability insurance
• Employee assistance programs
• Employee discounts (hotel and travel discounts)

Eligibility for benefits may vary based on position, employment status, and tenure.

Additional Compensation

This role [may/may not] be eligible for additional compensation, including:

• Bonus or incentive programs
• Commissions (if applicable)

Details will be provided during the interview process.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws