Senior Group Director, CIO Office Portfolio & Performance

CHANEL; New York (NY); Hybrid; USD 175,000 - 210,000; Full time

Job summary

CHANEL seeks a Senior Group Director for its CIO Office Portfolio Management, leading technology strategy and governance. This role requires a visionary leader with 12+ years of experience in IT management, proven project management skills, and a commitment to fostering a human-centric culture.

Benefits

Generous paid time off policies

Robust healthcare offerings

401K and other incentives

Wellbeing resources including paid time off for wellbeing

Family and caregiving benefits

Qualifications

• Minimum of 12 years' experience with 8+ years in IT portfolio management.
• Proven experience in a leadership role.
• Exceptional communication and problem-solving skills.

Responsibilities

• Drive technology strategy and align priorities with CIO Office.
• Oversee strategic planning and portfolio management.
• Ensure compliance and governance standards are met.

Skills

Project and Portfolio Management

Data Analysis

Human-Centric Management

Communication Skills

Education

Bachelors in IT, Business Administration, or related field

Master's or MBA

Tools

PowerPoint

Excel

PowerBI

Monday.com

Zenith

ServiceNow

Job description

Senior Group Director: CIO Office Portfolio Management and Performance

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the Role :

CHANEL is on the hunt for a visionary leader to join our US Tech Organization as the Senior Group Director of Portfolio Management and Performance. This is your chance to drive cutting-edge Technology Strategy, align priorities with the US CIO Office, Divisional Partners, and the Global CIO Office Community, and lead the charge in Strategic Planning, Portfolio Management, and Product guidance.

In this dynamic role, you will lead a team of 1-2 direct reports, collaborate with the Tech Leadership Team, and leaders across Fashion, Fragrance & Beauty (F&B), Watches & Fine Jewelry (W&FJ), and Corporate Teams. This Senior Group Director will oversee Portfolio Governance, ensuring seamless alignment with Finance and Procurement partners to optimize resources and performance metrics. Plus, you'll work closely with the Chanel US Transformation Office and Global and Regional CIO offices to secure our 2030 strategic vision, uncover cost savings, and elevate data quality. Minimum of 12 years' experience with 8+ years in IT portfolio management or governance, and 2+ years in people management.

What impact you can create at CHANEL:

Technology Strategy and Alignment : Drive and communicate the technology strategy, aligning priorities with the US CIO Office, Divisional Partners, and Global CIO Office Community.

Strategic Planning and Portfolio Management : Oversee strategic planning, portfolio management, and product guidance. Assess portfolio performance metrics, delivery metrics, and value-added KPIs.

Data and Metrics Production : Produce data and metrics to enable decision-making concerning business priorities, timing, spend, and people allocation on projects and services, leveraging internal systems such as Monday.com, Zenith, and ServiceNow.

Governance & Compliance: Ability to define and enforce standards, processes, and policies for portfolio management.

Collaboration and Governance : Collaborate with Tech Leadership Team, Fashion, Fragrance & Beauty (F&B), Watches & Fine Jewelry (W&FJ), and Corporate Teams. Manage portfolio governance and ensure alignment with Finance and Procurement partners.

Resource Optimization and Cost Savings : Work with the Chanel US Transformation Office and Global and Regional CIO offices to secure the 2030 strategic vision, find cost savings, and improve data quality.

AI Development and Modern Ways of Working : Foster AI development and promote new and modern ways of working, such as services-oriented and agile product management.

Technology Portfolio Progress and Risk Management : Inform and recommend actions regarding technology portfolio progress, risks, and updates at monthly business governance meetings.

You are energized b y:

Human-Centric Management: Being human-centric and excellence-minded in managing and mentoring teams, ensuring alignment with organizational goals.

Managing Complexity: Excelling in managing complexity and passionate about facilitating significant change , promoting efficiency, following existing governance processes, collaboration, and promoting enhanced ways of working.

Data Analysis: Analyzing data insights to inform decision-making and identifying areas for optimization to achieve department objectives and goals.

Collaboration: Collaborating with dynamic teams, brainstorming innovative ideas, and making things happen—even if it means thinking creatively to overcome challenges.

Clarity in Ambiguity: Turning ambiguity into clarity, ensuring everyone, at every level, is on the same page and inspired to take action following a RACI format.

Finance Partnership: Partnering with Finance in understanding cost-benefit analysis, business case development, and total cost of ownership (TCO) modeling.

Attention to Detail: With your sharp eye for detail and knack for solving problems, you help bring structure, explicit clarity, and insight to every challenge, making an impactful difference every step of the way.

What you will bring to the team :

Project and Portfolio Management Skills: Exceptional project and portfolio management skills, including prioritization, efficient workflow management, and capacity forecasting.

Proficiency in Tools: Advanced proficiency in PowerPoint and Excel, with a demonstrated ability to create executive-level summaries, visualize data, and analyze historical trends (PowerBI proficiency preferred).

Communication Skills: Outstanding written and verbal narrative communication abilities, coupled with excellent interpersonal skills, flexing your style to each audience.

Problem-Solving and Critical Thinking: A structured approach to resolving portfolio challenges and optimizing decision-making.

Innovative Mindset: Willingness to challenge the status quo and introduce new methodologies or technologies to improve portfolio performance.

Proven Experience: Experience in a comparable leadership role, with a focus on exceptional service and organizational excellence.

Familiarity with Metrics: Strong familiarity with Product & Project Management KPIs and organizational metrics such as OKRs.

Tech : Monday.com, Zenith, ServiceNow

Position Logistics:

Full-time in New York Office (Midtown), hybrid schedule: 3 days office, 2 days WFH. Travel to New Jersey Office monthly

Experience: Minimum of 12 years' experience with 8+ years in IT portfolio management or governance, and 2+ years in people management

Education: Bachelors in IT, Business Administration, or related field (Master's or MBA is a plus).

10% local travel, with potential global travel

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate .

Compensation:

• The anticipated base salary range for this position is $175,000-$210,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

About the company

Enter the world of CHANEL and discover the latest in Fashion & Accessories, Eyewear, Fragrance, Skincare & Makeup, Fine Jewellery & Watches.

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