Senior Grants Implementation Manager — AI‑Driven Enablement

euna; Atlanta (GA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Euna is hiring an Implementation Manager/Senior Implementation Manager in Atlanta, GA, to oversee client onboarding and improve grant program implementations. Candidates should have strong experience in Customer Success and a passion for AI tools to enhance workflows.

The position is hybrid, requiring 3 days per week in the Atlanta office, and ideal for professionals eager to leverage technology in their work.

Qualifications

• 4+ years in Customer Success, implementation, or account management.
• Experience training clients in a virtual environment.
• Strong attention to detail and organization skills.

Responsibilities

• Lead client discovery sessions for grant programs.
• Support requests for client training and project-related work.
• Identify and document system functionality gaps.

Skills

Customer Success

Implementation Experience

Technical Acumen

AI Tools Enthusiasm

Analytical Skills

Training Skills

Communication Skills

Education

BA/BS degree

Tools

SaaS Platforms

Job description

Euna is hiring an Implementation Manager/Senior Implementation Manager in Atlanta, GA, to oversee client onboarding and improve grant program implementations. Candidates should have strong experience in Customer Success and a passion for AI tools to enhance workflows.

The position is hybrid, requiring 3 days per week in the Atlanta office, and ideal for professionals eager to leverage technology in their work.