Senior Government Consultant – EQR Project Specialist

International Catalyst Services, LLC; Phoenix (AZ); Hybrid; USD 88,000 - 176,000; Full time

Job summary

An established industry player is seeking a Senior Government Consultant to join their dynamic team. This role involves leading complex projects focused on Medicaid and CHIP programs, where you will guide multi-disciplinary teams to achieve impactful outcomes for vulnerable populations. You will have the opportunity to work in a hybrid environment, balancing remote flexibility with in-office collaboration. With a commitment to diversity and professional growth, this company offers an engaging culture and excellent benefits, making it an exciting place to advance your career while making a difference in public health services.

Benefits

Health and Welfare Benefits

Tuition Assistance

401K Savings

Employee Assistance Programs

Performance-based Incentives

Qualifications

• 5+ years of experience in Medicaid and project management.
• Strong leadership skills and team development experience.

Responsibilities

• Lead complex projects and manage multi-disciplinary teams.
• Ensure project scope, budget, and timelines are met.

Skills

Project Management

Interpersonal Skills

Critical Thinking

Communication Skills

Team Leadership

Education

Bachelor’s or Master’s in Business or Health Policy

Job description

Mercer is seeking candidates for the following position. We are looking for an individual to join our Mercer Government Human Services Consulting (GHSC) team who has experience and knowledge related to Medicaid managed care and external quality review (EQR). We are seeking individuals with expertise in managing complex projects and leading multi-disciplinary project teams to help states achieve their Medicaid program goals.

Candidates will be hybrid-based, depending on proximity to one of our Mercer offices.

Senior Government Consultant – EQR Project Specialist

What can you expect?

• The Senior Government Consultant I will help lead complex projects with Mercer Government’s clients.
• Our clients are primarily State Medicaid and Children’s Health Insurance Program (CHIP) agencies and related state agencies responsible for Medicaid and CHIP fee-for-service and managed care programs.
• Responsibilities of this role include providing project leadership, team management, and vendor oversight.

What is in it for you?

• Work as part of multi-disciplinary teams across multiple Medicaid and CHIP programs.
• Help support vulnerable populations through the development of meaningful programs.
• Work for a global company with excellent benefits and a dynamic culture.
• Benefit from excellent growth/advancement opportunities and strong peer support.

We will count on you to:

• Guide a team to completion of specific projects. Be responsible for leading, motivating, and encouraging team members.
• Manage project team dynamics. Nurture collaboration amongst team members.
• Identify client needs, bring sufficient staff and resources to a project, and monitor overall project implementation.
• Work closely with the overall Project Leader, to track and document day-to-day milestones.
• Drive action and decision-making.
• Take the lead/ownership and be accountable to proactively lead the team.
• Follow protocols for quality assurance.
• Develop innovative strategies to resolve project challenges and to manage client expectations effectively.
• Monitor project scope, budget, and timelines closely.
• Communicate progress and results and facilitate discussions with team members and clients to resolve issues timely and to achieve project results.
• Provide real-time feedback to team members to support their growth and to maintain quality performance.

What you need to have:

• Bachelor’s or master’s degree in business, health policy, public policy, health management, public health or related field
• Minimum 5 years of relevant experience
• Demonstrated experience in working with Medicaid in a leadership role
• Demonstrated experience in successfully managing and leading complex, multidisciplinary projects and navigating challenging situations
• Excellent project management and interpersonal skills
• Commitment to working within a team and demonstrated experience in building relationships and team/people development
• Strong written and oral communication skills, as well as presenting information to clients/groups
• Comfortable working in a fast-paced environment and managing multiple project deadlines
• Critical thinking skills
• Excellent attention to detail, organization, and time management skills

What makes you stand out?

• Project management and/or project leadership credentials
• Six Sigma credentials
• Subject matter expertise in aspects of Medicaid managed care (e.g., policy, clinical, quality, pharmacy, operations, information systems)
• Experience working on external quality review (EQR) projects or as part of an external quality review organization (EQRO)
• Experience working within a State Medicaid or other state agency responsible for managing public health care services
• Experience working within a Managed Care Organization
• Experience with CMS, either through employment or direct interaction (e.g., waiver negotiation)
• Experience working with Medicaid actuaries

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $88,000 to $176,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.