Senior Global Technical Consultant - Personal Care

(CHL) Ecolab; United States; Remote; USD 129,000 - 193,000; Full time

Job summary

At Ecolab, the Senior Global Technical Consultant will partner with Personal Care clients to optimize cleaning, disinfection, and hygiene processes, ensuring product quality and regulatory compliance. This remote US-based role emphasizes site surveys, validation guidance, and cross-functional collaboration with sales teams.

Travel may be required up to 50% to support international customer sites and ongoing improvement initiatives, with preferred focus in Midwest or Southeast regions.

Qualifications

• Bachelor's degree in Life Sciences, preferably with operations or engineering focus.
• 10 years of practical experience in relevant industry.
• Experience in understanding/troubleshooting cleaning and CIP operations.
• Experience in executing or supporting cleaning validation programs.
• Ability to travel 50%+ of time based on customer needs.

Responsibilities

• Provide technical expertise to resolve complex customer problems related to cleaning and hygiene across Personal Care applications.
• Conduct customer visits and site surveys, reviewing contamination control practices and cleaning/disinfection products.
• Assist customer change control processes with project management support and validation guidance.
• Deliver internal trainings and customer seminars on cGMPs, cleaning best practices, and validation.
• Support field sales with communication of best practices and learnings.
• Lead unique customer projects beyond standard technical scope for Account/Regional Managers.
• Ensure brand standards and timely, accurate final reports.

Skills

Cleaning & CIP operations

Cleaning validation

Change control processes

Site surveys / technical visits

Technical training delivery

Education

Bachelors in Life Sciences

Masters in Life Sciences

Job description

At Ecolab, making the world a cleaner, safer place is our business. In the Life Sciences division, we are committed to providing complete solutions for the Personal Care industry. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in cleaning, sanitation and contamination control while improving operational efficiency.

Position Purpose

The Senior Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify improvement opportunities related to cleaning, disinfection, plant hygiene, driving value through improved product quality, employee and operational efficiency while ensuring regulatory compliance. This service is a key differentiator for Ecolab's existing and potential customers.

The candidate will be expected to provide support/input for customers in the Personal Care, Cosmetics, and Dietary Supplement sectors related to cleaning and disinfection, application of Ecolab products and industry best practices. They will provide clean-in-place and clean-out-of-place optimization through technical visits and site surveys. They will provide cleaning validation guidance and training to customers to ensure compliant cleaning processes once implemented. The role will also provide guidance to internal and external customers on "best practice" processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

This role will be US-based but responsibilities may include liaising with customers and the sales team and traveling to international customer sites as needed.

This is a remote role. Candidates can reside anywhere in the US near a major airport. Preference is Midwest or Southeast US regions.

Main Responsibilities

• Provide technical expertise to resolve complex customer problems related to cleaning and hygiene across a broad base of Personal Care manufacturing applications.
• Conduct customer technical visits and site surveys, reviewing customer contamination control practices and the cleaning/disinfection products in place to ensure they are both compliant and efficient. Provide documented recommendations and support recommended improvements.
• Assist the customer in their change control process, which may include project management support, SOP guidance, and validation consultation.
• Conduct internal trainings and customer-facing seminars on cGMPs, cleaning & disinfection best practices, cleaning technologies, and cleaning validation principles
• Assist in communicating best practices and key learnings to the greater field sales organization
• Provide leadership on unique customer projects which are beyond the expected technical ability of Account Managers or Regional Managers
• Ensure brand standards and awareness, accuracy and completion of final reports in a timely manner

Minimum Qualifications

• Bachelors degree in Life Sciences, preferably with operations or engineering focus
• 10 years of practical experience in relevant industry
• Experience in understanding/troubleshooting of cleaning and CIP operations
• Experience in executing or supporting cleaning validation programs
• Ability to travel 50%+ of time based on customer needs
• Excellent oral and written communication skills, interpersonal and problem-solving skills
• Valid drivers license
• Ability to obtain Visas for International travel
• No immigration sponsorship available for this opportunity

Preferred Qualifications

• Master's degree in Life Sciences field, preferably in Operations or Engineering
• Experience or familiarity with the Life Sciences industry (Pharmaceutical and/or Personal Care)
• Demonstrated proficiency with internal or external auditing
• Demonstrated project leadership and understanding of change control processes
• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through
• Flexibility to work on and control different projects at the same time while still meeting deadlines
• Previous experience in GMP production sites
• Understanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)

Annual or Hourly Compensation Range

The total Compensation range for this position is $128,600-$193,000 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experi