Senior Global Business Director - Banking & Payments

EF; New York (NY); Hybrid; USD 198,000 - 288,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan with company contribution

Tuition reimbursement

Job summary

Moody’s is seeking a Global Business Director to lead strategic account development for major clients in a hybrid New York setting. You will shape Moody’s commercial positioning, manage multi-year relationships, and align solutions to client needs across banking and payments sectors.

The role requires extensive C-suite engagement, cross-functional leadership, and a willingness to travel up to 50% to meet clients, drive growth, and deliver differentiated value.

Qualifications

• Proven experience in strategic account planning, negotiation, and management of global accounts.
• Experience across multiple functions including sales operations, product management, or account management.
• Entrepreneurial mindset with ability to lead complex negotiations and deliver on agreements.
• Strong vision and ability to influence large networks to deliver results.

Responsibilities

• Lead, develop and execute global account strategy for major customers.
• Act as sector lead for strategic Banking or Payments relationships.
• Advise Banking C-suites on trends impacting the sector.
• Build a book of business to maximize impact and satisfaction.
• Identify and deliver opportunities benefiting customers and Moody’s.
• Translate market intelligence into pipeline strategy and prioritization.
• Establish and deepen C-suite relationships; represent Moody’s externally.

Skills

Strategic planning

Executive networking

Global account management

Negotiation

Cross-functional collaboration

Communication skills

AI curiosity

Multilingual preference

Education

Bachelor’s degree

Advanced degree preferred

Job description

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills And Competencies

• Proven experience of strategic account planning, negotiation, and management of complex, global accounts with an established executive-level network to originate, expand, and protect complex, multi-year banking relationships
• Track record across multiple business functions, including one or more of: frontline sales, account management, business and sales operations, proposition and product management
• Entrepreneurial spirit: thrives in ambiguity, adapts to shifting circumstances with the ability to lead complex, strategic negotiations, and delivery on subsequent agreements
• Established vision and strategy, and influenced complex network to deliver clear results
• Networker: connected into relevant industries; abreast of latest trends, strong C-suite engagement skills and track record
• Relationship management and consultative selling, from boardroom to individual contributor; highly diplomatic
• Excellent communication skills: Written, in person and virtual. Fluency in English is essential.
• Global experience working across multiple markets, engaging with virtual teams; ability to speak multiple languages preferred
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Bachelor’s degree required
• Advanced degree (MBA, JD/LLB, MA/MS, MEng etc) preferred
• A Moody’s employee at this level would typically have 12+ years of experience in sales roles within data, analytics, or financial services organisations

Responsibilities

This role is responsible for leading, developing, and executing global account strategy for major customers, maximizing financial and strategic value for Moody’s and its clients. Key responsibilities include:

• Act as sector lead for strategic Banking or Payments relationships, shaping Moody’s commercial and solution positioning for the industry
• Serve as a trusted advisor to Banking C suites, providing insight on trends impacting the sector and thought-provoking advice to customers, enabling them to stay ahead of trends and risks
• Manage and build a book of business to maximize impact and customer satisfaction
• Identify, negotiate, and deliver opportunities that benefit both customers and Moody’s and deliver enterprise propositions tailored to customer needs
• Translate Banking market intelligence into pipeline strategy and account prioritization
• Partner closely with industry-focused analysts, product leaders, and senior executives to deliver differentiated value propositions while supporting enterprise sales and relationship management talent
• Establish and deepen C-suite relationships; act as Moody’s ambassador within customer organizations and represent Moody’s externally at key forums, executive roundtables, and industry events
• This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working

About The Team

The Global Business Director team acts as a catalyst to bring Moody’s together in service of the customers. They are a strategic relationship manager who leads, develops and executes the global account strategy for major customers. They maximize financial and strategic value, align short term needs to longer term business strategies, and satisfy the customer's medium and long-term business needs.

For US-based roles only: the anticipated hiring base salary range for this position is $198,300.00 - $287,550.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [e-mail]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.