Senior Geospatial Technical Advisor

Nashville Public Radio; Austin (TX); Remote; USD 90,000 - 130,000; Full time

Job summary

A national broadcasting service is seeking a Senior Geospatial Technical Advisor based in Texas. The role involves providing expert consultation on Trimble tools, ensuring successful workflows, and supporting clients' technical needs. The ideal candidate should have over 10 years of experience in construction or surveying, strong attention to detail, and proficiency in Trimble Business Center and Access. This position allows the flexibility to work in several Texas locations or remote from other states.

Qualifications

• 10+ years in Construction or Land Surveying industry.
• In-depth knowledge of RTK, VRS, and Static GNSS workflows.
• Ability to educate clients on product features.

Responsibilities

• Deliver ongoing technical consultation for TBC and TA applications.
• Educate customers on new product features.
• Conduct monthly online customer training sessions.
• Build and maintain relationships with team members and clients; support paid service programs.
• Create instructional videos and conduct monthly online training sessions or webinars.
• Learn all aspects of TBC and Trimble Access to support field and office operations.

Skills

Attention to detail

Adaptability

Communication skills

Technical support

VRS

Robotic total station workflows

Scanning workflows

Customer training

Education

High School Diploma or equivalent

Tools

Trimble Business Center

Trimble Access

Microsoft Office (Word, Excel, Outlook, SharePoint, Teams)

Job description

Description

NOTE: This role can be based in Austin, Dallas, Houston or San Antonio, TX, Oklahoma City, OK or Phoenix, AZ

The Senior Geospatial Technical Advisor serves as a trusted technical partner to AllTerra customers. This role provides expert consultation on Trimble Business Center (TBC), Trimble Access (TA), and related solutions to ensure successful workflows in the field and office. The Senior Geospatial Technical Advisor will educate clients on product features, resolve technical challenges, and support evolving technological needs within the Advanced Technology Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver ongoing technical consultation for TBC and TA applications, via phone or in person, ensuring optimal client workflows.
• Logging all interactions with customers
• Educate customers on new and existing product features and functionality.
• Stay current with emerging technologies and continuously develop technical skills.
• Build and maintain positive working relationships with team members and clients.
• Provide technical support for clients enrolled in AllTerra’s paid support programs
• Expand expertise to include Trimble Perspective, Trimble T4D (Monitoring), Trimble FieldLink, MGIS, and other solutions.
• Create instructional videos addressing common issues and solutions.
• Conduct monthly online customer training sessions or webinars.
• Learn all aspects of TBC (Scanning, Corridors, Drafting, and Mobile Mapping), Trimble Access (Roads, Pipelines) and new equipment to support all field and office operations.
• Share technical updates and resolutions with internal technical and sales teams.
• Contribute quarterly technical tips for AllTerra’s Technical Newsletter.
• Assist the technical team as needed.

POSITION REQUIREMENTS

• High School Diploma or equivalent.
• 10+ years of experience in the Construction or Land Surveying industry.
• In-depth knowledge of Trimble Business Center, Trimble Access, RTK, VRS, and Static GNSS workflows, robotic and conventional total station workflows, and scanning workflows.

PREFERRED REQUIREMENTS

• Familiarity with Trimble T4D Monitoring software and workflows.
• Familiarity with Trimble FieldLink.

KNOWLEDGE, SKILLS and ABILITIES

• Strong attention to detail and adaptability to handle several tasks simultaneously.
• Proficient in Microsoft Office – Word, Excel, Outlook, Internet, SharePoint, and Teams.
• Good interpersonal, verbal, and written communication skills
• Must be available to travel to customer and/or company locations as required.
• Flexibility to work past normal business hours as necessary.

NOTE: This role can be based in Austin, Dallas, Houston or San Antonio, TX, Oklahoma City, OK or Phoenix, AZ